Acceptance and Perceptions of Advanced Mobile Services: Alterations during a Field Study

Lars A. Knutsen · Ioanna Constantiou · Jan Damsgaard

34 citations0/0 files storedInternational Conference on Mobile Business

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Technology Adoption and User Behaviour Usability and User Interface Design Innovative Human-Technology Interaction

Abstract

Mobile data services have for almost a decade been promoted as the next crux in the mobile communications revolution. However, consumer embracement of data services has been the exception rather than the rule in most western European countries. We conducted a multi-method field study to investigate if user's perceptions of central technology acceptance items change during trials of new m-services. Our preliminary results show significant changes in users' perceptions emerging after trying new m-services.

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1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 2003User Acceptance of Information Technology: Toward A Unified View1 2019Diffusion of Innovations 1 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models 1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation 2000Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model 1995Computer Self-Efficacy: Development of a Measure and Initial Test

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