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Performance Indicators in Distribution
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Performance Indicators in Distribution (1996)Performance Indicators in DistributionKPIs for performance measurement of e-fulfillment systems in multi-channel retailing (2019)KPIs for performance measurem…Identifying sustainable warehouse management system indicators and proposing new weighting method (2019)Identifying sustainable wareh…An exploratory study on logistics competency and firm performance (2013)An exploratory study on logis…Twenty years of IJLM: evolution in research (2012)Twenty years of IJLM: evoluti…QoS in the internal supply chain: the next lever of competitive advantage and organisational performance (2012)QoS in the internal supply ch…Service quality in supply chain: empirical evidence from Indian automotive industry (2011)Service quality in supply cha…Relationship between logistic service and maintenance costs of warehouses (2011)Relationship between logistic…Logistics Outsourcing and 3PL Challenges (2004)Logistics Outsourcing and 3PL…Identifying the determinants of value in the U.K. red meat industry: A value chain analysis approach (2003)Identifying the determinants …Improving Supply Chain Productivity Through Horizontal Cooperation — the Case of Consumer Goods Manufacturers (2002)Improving Supply Chain Produc…Implementing a Distribution-Network Decision-Support System at Pfizer/Warner-Lambert (2002)Implementing a Distribution-N…AN EFFICIENCY EFFECTIVENESS APPROACH TO LOGISTICS PERFORMANCE ANALYSIS (1991)A Review and Evaluation of Logistics Metrics (1994)The value of different customer satisfaction and loyalty metrics in predicting customer retention, recommendation, and share‐of‐wallet (2007)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)On the Evaluation of Structural Equation Models (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Applying the fuzzy SERVQUAL method to measure the service quality in certification & inspection industry (2014)Supply chain risk management in India – practical insights (2015)Understanding service quality: insights from the literature (2018)The Nature of the Firm (1937)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Logistics Research beyond 2000: Theory, Method and Relevance (2013)Editorial: Congratulations toIJLMon its first 30 years (2019)Thirty years of the International Journal of Logistics Management – a retrospective analysis (2020)Review of Psychometric theory (2nd ed.). (1979)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The Competitive Advantage of Nations (1991)The machine that changed the world (1992)Lean Thinking—Banish Waste and Create Wealth in your Corporation (1997)Toyota production system: beyond large-scale production (1998)Lean and green supply chain mapping: adapting a lean management tool to the needs of industrial ecology (2008)Barriers to the adoption of waste-reducing eco-innovations in the packaged food sector: A study in the UK and the Netherlands (2019)Supply chain study in food industry in Bulgaria (2020)Planning and Control Systems: A Framework for Analysis (1965)Logistical Management: The Integrated Supply Chain Process (1974)Empirical Evaluation of an Integrated Supply Chain Model for Small and Medium Sized Firms (2004)Centralised supply chain master planning employing advanced planning systems (2009)APS for tactical planning in a steel processing company (2011)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Impact of service quality on satisfaction and loyalty at manufacturer-distributor dyad (2018)Business Logistics Management (1973)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)Strategies of Cooperation: Managing Alliances, Networks, and Joint Ventures (1998)Collaborative distribution between two logistics service providers (2015)Gain Sharing in Horizontal Logistic Co-operation: A Case Study in the Fresh Fruit and Vegetables Sector (2015)Measuring supply chain performance (1999)A framework for supply chain performance measurement (2003)From Multi-Channel Retailing to Omni-Channel Retailing (2015)Decisions of dual-channel fresh agricultural product supply chains based on information sharing (2024)Omnichannel marketing: a systematic review and research agenda (2024)The Moderating Effects of Operations and Supply Chain Issues on Digital Readiness, Value Creation, and Firm Satisfaction (2025)The partial least squares approach for structural equation modeling. (1998)How Many Interviews Are Enough? (2005)PLS-SEM: Indeed a Silver Bullet (2011)A New Sustainable Warehouse Management Approach for Workforce and Activities Scheduling (2021)Implementation barriers of smart technology in Indian sustainable warehouse by using a Delphi-ISM-ANP approach (2021)Assessing the environmental impact of logistics sites through CO2eq footprint computation (2022)
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  • 2019Identifying sustainable warehouse management system indicators and proposing new weighting method91 cited
  • 2003Identifying the determinants of value in the U.K. red meat industry: A value chain analysis approach60 cited
  • 2002Implementing a Distribution-Network Decision-Support System at Pfizer/Warner-Lambert47 cited
  • 2011Service quality in supply chain: empirical evidence from Indian automotive industry42 cited
  • 2019KPIs for performance measurement of e-fulfillment systems in multi-channel retailing32 cited
  • 2011Relationship between logistic service and maintenance costs of warehouses27 cited
  • 2012Twenty years of IJLM: evolution in research25 cited
  • 2002Improving Supply Chain Productivity Through Horizontal Cooperation — the Case of Consumer Goods Manufacturers24 cited
  • 2013An exploratory study on logistics competency and firm performance19 cited
  • 2012QoS in the internal supply chain: the next lever of competitive advantage and organisational performance19 cited
  • 2004Logistics Outsourcing and 3PL Challenges16 cited

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