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What prevents effective utilisation of customer knowledge in professional B-to-B services? An empirical study
16 references·0 citing·41 second hop
What prevents effective utilisation of customer knowledge in professional B-to-B services? An empirical study (2008)What prevents effective utilisation of cu…Managing Knowledge in Organizations: An Integrative Framework and Review of Emerging Themes (2003)Managing Knowledge in Organiz…Social Structure of “Coopetition” Within a Multiunit Organization: Coordination, Competition, and Intraorganizational Knowledge Sharing (2002)Social Structure of “Coopetit…Motivation, Knowledge Transfer, and Organizational Forms (2000)Motivation, Knowledge Transfe…What Firms Do? Coordination, Identity, and Learning (1996)What Firms Do? Coordination, …The dominant logic: Retrospective and extension (1995)The dominant logic: Retrospec…Market Orientation and the Learning Organization (1995)Market Orientation and the Le…Knowledge, Knowledge Work and Organizations: An Overview and Interpretation (1995)Knowledge, Knowledge Work and…A Dynamic Theory of Organizational Knowledge Creation (1994)A Dynamic Theory of Organizat…LEARNING BY KNOWLEDGE‐INTENSIVE FIRMS* (1992)LEARNING BY KNOWLEDGE‐INTENSI…Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology (1992)Knowledge of the Firm, Combin…Case Study Research: Design and Methods (1991)Case Study Research: Design a…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…Loosely Coupled Systems: A Reconceptualization (1990)Loosely Coupled Systems: A Re…Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Absorptive Capacity: A New Pe…Case Study Research: Design and Methods (1984)Case Study Research: Design a…A Paradigm for Developing Better Measures of Marketing Constructs (1979)Review of Psychometric theory (2nd ed.). (1979)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Market Orientation: Antecedents and Consequences (1993)The Capabilities of Market-Driven Organizations (1994)Evolving to a New Dominant Logic for Marketing (2003)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Organizational culture and leadership (1993)The Discovery of Grounded Theory (2017)Firm Resources and Sustained Competitive Advantage (1991)Customer value: The next source for competitive advantage (1997)The Theory of Economic Development (2003)Firm resources and sustained competitive advantage (2004)A framework of sustainable supply chain management: moving toward new theory (2008)The Nature of the Firm (1937)The Strategy of Conflict (1960)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)The Social Psychology of Organizations. (1979)An Evolutionary Theory of Economic Change. (1983)Toward a knowledge‐based theory of the firm (1996)Capitalism, Socialism and Democracy (1997)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)How To Do Things With Words (1975)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)The Knowledge-Creating Company (1998)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Metaphors We Live By (2003)Economic Action and Social Structure: The Problem of Embeddedness (1985)Situated Learning (1991)Situated Learning: Legitimate Peripheral Participation. (1994)Knowledge Management: An Organizational Capabilities Perspective (2001)Deliberative Policy Analysis (2003)The wisdom hierarchy: representations of the DIKW hierarchy (2007)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Theory Building From Cases: Opportunities And Challenges (2007)Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers (2015)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)
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References

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  • 1990Absorptive Capacity: A New Perspective on Learning and Innovation35,850 cited
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1,441 cited
  • 1995The dominant logic: Retrospective and extension1,198 cited
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