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The Bridge Between real and Ideal: Students Perception on Quality Gap in Reality and Their Educational Expectations

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References

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2012Guidelines for Quality Provision in Cross-Border Higher Education137 cited
2008Quality gap of educational services in viewpoints of students in Hormozgan University of medical sciences67 cited
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2003Are they being served? Student expectations of higher education63 cited
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2012Customer Perception of Services Based on the SERVQUAL Dimensions: A Study of Indian Commercial Banks33 cited
2012A study of service quality in rural ICT renters of Iran by SERVQUAL32 cited

Cited by

2019Assessing the Quality of Educational Services of Iranian Universities of Medical Sciences Based on the SERVQUAL Evaluation Model: A Systematic Review and Meta-Analysis.23 cited

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