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Cost of ownership model for a CRM system
4 references·0 citing·14 second hop
Cost of ownership model for a CRM system (2005)Cost of ownership model for a CRM systemCost of ownership model for inspection of multiple quality attributes (2003)Cost of ownership model for i…Quantitative IT portfolio management (2002)Quantitative IT portfolio man…Managing your total IT cost of ownership (2002)Managing your total IT cost o…Building Data Mining Applications for CRM (1999)Building Data Mining Applicat…Computing Productivity: Firm-Level Evidence (2003)Computing Productivity: Firm-Level Evidence (2003)Evaluating cost taxonomies for information systems management (2005)Evaluating the use and impact of Web 2.0 technologies in local government (2015)The total cost of ownership of durable consumer goods: A conceptual model and an empirical application (2016)Portfolio Selection: Efficient Diversification of Investments (1959)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Portfolio approach to information systems (1989)Quantifying the value of IT-investments (2004)Quantitatives IT-Portfoliomanagement (2006)Quantifying the effects of IT-governance rules (2007)Turning telecommunications call details to churn prediction: a data mining approach (2002)Applying data mining to telecom churn management (2005)Application of data mining techniques in customer relationship management: A literature review and classification (2008)
this work references cited by second hop

References

  • 1999Building Data Mining Applications for CRM599 cited
  • 2002Managing your total IT cost of ownership130 cited
  • 2002Quantitative IT portfolio management123 cited
  • 2003Cost of ownership model for inspection of multiple quality attributes17 cited

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