Indoor climate, psychosocial work environment and symptoms in open-plan offices

Jan Hyld Pejtersen · L. Allermann · Otto Melchior Poulsen

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Facilities and Workplace Management Building Energy and Comfort Optimization Indoor Air Quality and Microbial Exposure

Abstract

To study the indoor climate, the psychosocial work environment and occupants' symptoms in offices a cross-sectional questionnaire survey was made in 11 naturally and 11 mechanically ventilated office buildings. Nine of the buildings had mainly cellular offices; five of the buildings had mainly open-plan offices, whereas eight buildings had a mixture of cellular, multi-person and open-plan offices. A total of 2301 occupants, corresponding to a response rate of 72%, completed a retrospective questionnaire. The questionnaire comprised questions concerning environmental perceptions, mucous membrane irritation, skin irritation, central nervous system (CNS) symptoms and psychosocial factors. Occupants in open-plan offices are more likely to perceive thermal discomfort, poor air quality and noise and they more frequently complain about CNS and mucous membrane symptoms than occupants in multi-person and cellular offices. The association between psychosocial factors and office size was weak. Open-plan offices may not be suited for all job types. PRACTICAL IMPLICATION: Open-plan offices may be a risk factor for adverse environmental perceptions and symptoms.

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References

2004The effect of office concepts on worker health and performance: a systematic review of the literature 1986Work Places: The Psychology of the Physical Environment in Offices and Factories 2002Traditional versus Open Office Design 1994Office Noise, Satisfaction, and Performance 1979Employee Reactions to an Open-Plan Office: A Naturally Occurring Quasi-Experiment 1982The Open-Plan Office 1982Privacy and Communication in an Open-Plan Office

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