Perceived Satisfaction in Sustained Outcomes of Employee Communication in Ghanaian Organizations

James Baba Abugre

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Employee Performance and Management Communication Studies and Media Employee Performance and Leadership

Abstract

This study aims at ascertaining the perception of the importance and role of effective communication among Ghanaian employees, as well as a sustained outcome of performance through effective communication. The research took a cross sectional approach to examine four Ghanaian organizations made up of two public organizations and two private companies. A combination of research methods: a quantitative survey and individual in-depth interviews were used to obtain in-depth information for the study. Findings showed that perceived effectiveness of communication has a direct positive effect on organizational performance. The paper makes a modest input of the significance of employee communication in both public and private organizations.

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References

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2015Organizations’ commitment to and communication of CSR activities: insights from Ghana 2015FINANCIAL REWARDS CLIMATE AND ITS IMPACT ON EMPLOYEE ATTITUDES TOWARDS JOB SATISFACTION IN THE RETAIL ORGANIZATIONS 2018The Role of Rewards and Job Satisfaction in Predicting Employee Commitment to Performance in Service Organizations 2017Communication and Job Satisfaction

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