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Is the World Flat or Spiky? Information Intensity, Skills, and Global Service Disaggregation
16 references·16 citing·40 second hopsampled
Is the World Flat or Spiky? Information Intensity, Skills, and Global Service Disaggregation (2007)Is the World Flat or Spiky? Information I…Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities (2006)Firm Performance Impacts of D…The Skill Content of Recent Technological Change: An Empirical Exploration (2003)The Skill Content of Recent T…Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms1 (2003)Shaping Agility through Digit…Information Technology, Workplace Organization, and the Demand for Skilled Labor: Firm-Level Evidence (2002)Information Technology, Workp…Distance Matters (2000)Distance MattersIntegration of Trade and Disintegration of Production in the Global Economy (1998)Integration of Trade and Disi…Computing Inequality: Have Computers Changed the Labor Market? (1998)Computing Inequality: Have Co…Has Globalization Gone Too Far? (1997)Has Globalization Gone Too Fa…Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending (1996)Paradox Lost? Firm-Level Evid…Changes in the Demand for Skilled Labor within U. S. Manufacturing: Evidence from the Annual Survey of Manufactures (1994)Changes in the Demand for Ski…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…How information gives you competitive advantage (1985)How information gives you com…Information Richness. A New Approach to Managerial Behavior and Organization Design (1983)Information Richness. A New A…Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models (1982)Asymptotic Confidence Interva…Weighted kappa: Nominal scale agreement provision for scaled disagreement or partial credit. (1968)Weighted kappa: Nominal scale…Protection and Real Wages (1941)Protection and Real WagesDigital transformation: A systematic literature review (2021)Digital transformation: A sys…The rise of project network organizations: Building core teams and flexible partner pools for interorganizational projects (2017)The rise of project network o…A Decisional Framework of Offshoring: Integrating Insights from 25 Years of Research to Provide Direction for Future* (2016)A Decisional Framework of Off…Research Commentary —Information Technology-Enabled Business Models: A Conceptual Framework and a Coevolution Perspective for Future Research (2013)Research Commentary —Informat…Information Technology Outsourcing and Non-It Operating Costs: An Empirical Investigation1 (2013)Information Technology Outsou…Information and Communications Technology and Trade in Emerging Market Economies (2013)Information and Communication…The Effect of Information Technology–Enabled Flexibility on Formation and Market Value of Alliances (2012)The Effect of Information Tec…Hybrid Relational-Contractual Governance for Business Process Outsourcing (2012)Hybrid Relational-Contractual…Leveraging knowledge and competencies across space: The next frontier in international business (2011)Leveraging knowledge and comp…Co-evolution of global sourcing: The need to understand the underlying mechanisms of firm-decisions to offshore (2011)Co-evolution of global sourci…Research Note—Returns to Information Technology Outsourcing (2010)Research Note—Returns to Info…Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing (2010)Organizational Learning and C…Are Foreign IT Workers Cheaper? U.S. Visa Policies and Compensation of Information Technology Professionals (2010)Are Foreign IT Workers Cheape…Human Capital and Institutional Effects in the Compensation of Information Technology Professionals in the United States (2008)Human Capital and Institution…Buyer Intention to Use Internet-Enabled Reverse Auctions: The Role of Asset Specificity, Product Specialization, and Non-Contractibility1 (2008)Buyer Intention to Use Intern…Performance Impacts of Strategy, Information Technology Applications, and Business Process Outsourcing in U.S. Manufacturing Plants (2007)Performance Impacts of Strate…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Theory of Mental Tests (1950)Theory and Methods of Scaling (1958)A Coefficient of Agreement for Nominal Scales (1960)Measuring nominal scale agreement among many raters. (1971)The Measurement of Observer Agreement for Categorical Data (1977)Understanding interobserver agreement: the kappa statistic. (2005)The Strength of Weak Ties (1973)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Firm resources and sustained competitive advantage (2004)Digital Business Strategy: Toward a Next Generation of Insights (2013)Digital transformation: A multidisciplinary reflection and research agenda (2019)Understanding digital transformation: A review and a research agenda (2019)Changes in Relative Wages, 1963-1987: Supply and Demand Factors (1992)Beyond Computation: Information Technology, Organizational Transformation and Business Performance (2000)The Skill Content of Recent Technological Change: An Empirical Exploration (2001)Technical Change, Inequality, and the Labor Market (2002)Skills, Tasks and Technologies: Implications for Employment and Earnings (2010)Why Are There Still So Many Jobs? The History and Future of Workplace Automation (2015)The future of employment: How susceptible are jobs to computerisation? (2016)Robots and Jobs: Evidence from US Labor Markets (2019)The Quarterly Journal of Economics (2024)Electronic markets and electronic hierarchies (1987)Towards a dynamic theory of strategy (1991)Value creation in E‐business (2001)Perspective Making and Perspective Taking in Communities of Knowing (1995)Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs* (2003)Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)Confidence Limits for the Indirect Effect: Distribution of the Product and Resampling Methods (2004)lavaan : An R Package for Structural Equation Modeling (2012)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)An Introduction to Varieties of Capitalism (2001)Varieties of Capitalism (2001)Trading Tasks: A Simple Theory of Offshoring (2008)A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value1 (2004)
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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1982Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models12,786 cited
  • 1968Weighted kappa: Nominal scale agreement provision for scaled disagreement or partial credit.8,719 cited
  • 2003The Skill Content of Recent Technological Change: An Empirical Exploration6,194 cited
  • 1985How information gives you competitive advantage4,441 cited
  • 2003Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms13,235 cited
  • 2002Information Technology, Workplace Organization, and the Demand for Skilled Labor: Firm-Level Evidence3,228 cited
  • 1941Protection and Real Wages2,430 cited
  • 1983Information Richness. A New Approach to Managerial Behavior and Organization Design2,262 cited
  • 1996Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending2,114 cited
  • 1998Integration of Trade and Disintegration of Production in the Global Economy2,069 cited
  • 2000Distance Matters1,979 cited
  • 2006Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities1,910 cited
  • 1994Changes in the Demand for Skilled Labor within U. S. Manufacturing: Evidence from the Annual Survey of Manufactures

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1,871 cited
  • 1998Computing Inequality: Have Computers Changed the Labor Market?1,823 cited
  • 1997Has Globalization Gone Too Far?1,727 cited
  • Cited by

    • 2017The rise of project network organizations: Building core teams and flexible partner pools for interorganizational projects163 cited
    • 2021Digital transformation: A systematic literature review161 cited
    • 2013Information Technology Outsourcing and Non-It Operating Costs: An Empirical Investigation1154 cited
    • 2008Human Capital and Institutional Effects in the Compensation of Information Technology Professionals in the United States145 cited
    • 2012The Effect of Information Technology–Enabled Flexibility on Formation and Market Value of Alliances137 cited
    • 2013Research Commentary —Information Technology-Enabled Business Models: A Conceptual Framework and a Coevolution Perspective for Future Research135 cited
    • 2012Hybrid Relational-Contractual Governance for Business Process Outsourcing130 cited
    • 2011Co-evolution of global sourcing: The need to understand the underlying mechanisms of firm-decisions to offshore125 cited
    • 2010Are Foreign IT Workers Cheaper? U.S. Visa Policies and Compensation of Information Technology Professionals123 cited
    • 2013Information and Communications Technology and Trade in Emerging Market Economies111 cited
    • 2007Performance Impacts of Strategy, Information Technology Applications, and Business Process Outsourcing in U.S. Manufacturing Plants107 cited
    • 2016A Decisional Framework of Offshoring: Integrating Insights from 25 Years of Research to Provide Direction for Future*102 cited
    • 2010Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing98 cited
    • 2010Research Note—Returns to Information Technology Outsourcing92 cited
    • 2008Buyer Intention to Use Internet-Enabled Reverse Auctions: The Role of Asset Specificity, Product Specialization, and Non-Contractibility191 cited
    • 2011Leveraging knowledge and competencies across space: The next frontier in international business89 cited