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• 2001E-COMMERCE SYSTEMS SUCCESS: AN ATTEMPT TO EXTEND AND RESPECIFY THE DELONE AND MACLEAN MODEL OF IS SUCCESS511 cited
• 2005Trust across borders355 cited
• 2004Trust in inter-organizational exchanges: a case study in business to business electronic commerce186 cited
• 2004Facilitating cross-organisational workflows with a workflow view approach168 cited
• 2014Fashion retailing – past, present and future136 cited
• 2007Factors affecting e‐commerce adoption in the electronic manufacturing companies in Malaysia133 cited
• 2005Critical Themes in Electronic Commerce Research: A Meta-Analysis133 cited
• 2004Just another channel? Marketing communications in e‐business120 cited
• 2004Determinants of corporate adoption of e-Marketplace: an innovation theory perspective119 cited
• 2000Information load: its relationship to online exploratory and shopping behavior110 cited
• 2013E-commerce for SMEs: empirical insights from three countries95 cited
• 2012Trust Across Borders: Buyer-Supplier Trust in Global Business-to-Business E-Commerce73 cited
• 2003A Three-Level Framework for Process and Data Management of Complex E-Services64 cited
• 2020E-COMMERCE DRIVERS AND BARRIERS AND THEIR IMPACT ON E-CUSTOMER LOYALTY IN SMALL AND MEDIUM-SIZED ENTERPRISES (SMES)