Change management: Time for a change!

Chris Clegg · Susan Walsh

132 citations0/0 files storedEuropean Journal of Work and Organizational Psychology

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Organizational Change and Leadership Management and Organizational Studies Organizational Management and Change

Abstract

We discuss some core issues in the field of change management. We use these topics to identify some mindsets that dominate the practice of change management, and argue that these should be replaced by some alternatives. The alternatives are drawn largely from operations management and sociotechnical thinking. We characterize existing approaches as partial, and speculate that this may be one of the reasons why so many change initiatives are ineffective at meeting their goals. We identify some of the reasons why existing mindsets are sustained. We also point to some ways forward, focusing on changes in the mindsets and language we use. We speculate that these would improve the effectiveness of change initiatives.

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References

1977Handbook of Industrial and Organizational Psychology.1976Motivation through the design of work: test of a theory 1993Reengineering the corporation: A manifesto for business revolution 1981Systems Thinking, Systems Practice 1992The machine that changed the world 1999ORGANIZATIONAL CHANGE AND DEVELOPMENT 1996MANAGEMENT FASHION 1995Total Quality Management: Empirical, Conceptual, and Practical Issues

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