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Countering accusations with inoculation: The moderating role of consumer-company identification
16 references·10 citing·43 second hop
Countering accusations with inoculation: The moderating role of consumer-company identification (2013)Countering accusations with inoculation: …The Handbook of Crisis Communication (2010)The Handbook of Crisis Commun…Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Use of the Extreme Groups Approach: A Critical Reexamination and New Recommendations. (2005)Use of the Extreme Groups App…The effects of corporate social responsibility and price on consumer responses (2005)The effects of corporate soci…Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Consumer–Company Identificati…Helping Crisis Managers Protect Reputational Assets (2002)Helping Crisis Managers Prote…To Be or Not to Be?: Central Questions in Organizational Identification (1998)To Be or Not to Be?: Central …Identity in Organizations: Building Theory Through Conversations (1998)Identity in Organizations: Bu…An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)An Analytic Framework for Cri…The Psychology of Attitudes (1997)The Psychology of AttitudesImage repair discourse and crisis communication (1997)Image repair discourse and cr…Alumni and their alma mater: A partial test of the reformulated model of organizational identification (1992)Alumni and their alma mater: …Promoting systematic processing in low-motivation settings: Effect of incongruent information on processing and judgment. (1991)Promoting systematic processi…The case for motivated reasoning. (1990)The case for motivated reason…Effects of involvement on persuasion: A meta-analysis. (1989)Effects of involvement on per…Attitude and Attitude Change: The Social Judgment-Involvement Approach (1982)Attitude and Attitude Change:…Protecting Against Disinformation: Using Inoculation to Cultivate Reactance Towards Astroturf Attacks (2023)Protecting Against Disinforma…Investigating Stakeholders’ Reactions to Crises in the Nonprofit Sector Through the Lens of Social Identity Theory (2023)Investigating Stakeholders’ R…Debunking misinformation in times of crisis: Exploring misinformation correction strategies for effective internal crisis communication (2022)Debunking misinformation in t…Inoculation theory and public relations (2021)Inoculation theory and public…Examining characteristics of prebunking strategies to overcome PR disinformation attacks (2021)Examining characteristics of …When love becomes hate: how different consumer-brand relationships interact with crises to influence consumers' reactions (2020)When love becomes hate: how d…How the Interplay of Consumer-Brand Identification and Crises Influences the Effectiveness of Corporate Response Strategies (2020)How the Interplay of Consumer…Better safe than sorry: Why organizations in crisis should never hesitate to steal thunder (2017)Better safe than sorry: Why o…Linking Issue Management, Corporate Social Responsibility and Crisis Communication: Applying Balance Theory in Crisis and Issue Management (2016)Linking Issue Management, Cor…An Examination of Consumer–Company Identification as a Key Predictor of Consumer Responses in Corporate Crisis (2016)An Examination of Consumer–Co…The psychology of interpersonal relations. 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Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)The Handbook of Social Psychology (1969)Judgment under Uncertainty: Heuristics and Biases (1975)Confirmation Bias: A Ubiquitous Phenomenon in Many Guises (1998)Well-being : the foundations of hedonic psychology (1999)False-Positive Psychology (2011)Implicit social cognition: Attitudes, self-esteem, and stereotypes. (1995)International Norm Dynamics and Political Change (1998)Role congruity theory of prejudice toward female leaders. (2002)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)Social Identity and Self-Categorization Processes in Organizational Contexts (2000)Reconceptualizing Mentoring at Work: A Developmental Network Perspective (2001)The dynamic componential model of creativity and innovation in organizations: Making progress, making meaning (2016)
this work references cited by second hop

References

  • 1990The case for motivated reasoning.9,014 cited
  • 1997The Psychology of Attitudes7,143 cited
  • 1992Alumni and their alma mater: A partial test of the reformulated model of organizational identification5,770 cited
  • 2003Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies3,330 cited
  • 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory2,818 cited
  • 1997Image repair discourse and crisis communication1,401 cited
  • 2005The effects of corporate social responsibility and price on consumer responses1,250 cited
  • 1998To Be or Not to Be?: Central Questions in Organizational Identification1,228 cited
  • 2002Helping Crisis Managers Protect Reputational Assets1,148 cited
  • 1989Effects of involvement on persuasion: A meta-analysis.986 cited
  • 1991Promoting systematic processing in low-motivation settings: Effect of incongruent information on processing and judgment.833 cited
  • 2005Use of the Extreme Groups Approach: A Critical Reexamination and New Recommendations.729 cited
  • 2010The Handbook of Crisis Communication676 cited
  • 1998An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation661 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1982Attitude and Attitude Change: The Social Judgment-Involvement Approach642 cited
  • 1998Identity in Organizations: Building Theory Through Conversations635 cited
  • Cited by

    • 2020When love becomes hate: how different consumer-brand relationships interact with crises to influence consumers' reactions36 cited
    • 2020How the Interplay of Consumer-Brand Identification and Crises Influences the Effectiveness of Corporate Response Strategies29 cited
    • 2022Debunking misinformation in times of crisis: Exploring misinformation correction strategies for effective internal crisis communication29 cited
    • 2017Better safe than sorry: Why organizations in crisis should never hesitate to steal thunder26 cited
    • 2021Inoculation theory and public relations26 cited
    • 2021Examining characteristics of prebunking strategies to overcome PR disinformation attacks23 cited
    • 2023Protecting Against Disinformation: Using Inoculation to Cultivate Reactance Towards Astroturf Attacks20 cited
    • 2016Linking Issue Management, Corporate Social Responsibility and Crisis Communication: Applying Balance Theory in Crisis and Issue Management20 cited
    • 2023Investigating Stakeholders’ Reactions to Crises in the Nonprofit Sector Through the Lens of Social Identity Theory14 cited
    • 2016An Examination of Consumer–Company Identification as a Key Predictor of Consumer Responses in Corporate Crisis12 cited