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SERVICE SUPPLY CHAIN: AN INTEGRATED CONCEPTUAL FRAMEWORK
15 references·0 citing·49 second hop
SERVICE SUPPLY CHAIN: AN INTEGRATED CONCEPTUAL FRAMEWORK (2012)SERVICE SUPPLY CHAIN: AN INTEGRATED CONCE…Supply chain management in health services: an overview (2011)Supply chain management in he…Management of service supply chains with a service‐oriented reference model: the case of management consulting (2011)Management of service supply …A framework for measuring the performance of service supply chain management (2011)A framework for measuring the…Tourism supply chain management: A new research agenda (2009)Tourism supply chain manageme…Research Framework of Educational Supply Chain Management for the Universities (2009)Research Framework of Educati…Services Supply Management: The Next Frontier for Improved Organizational Performance (2007)Services Supply Management: T…A New Framework for Service Supply Chains (2007)A New Framework for Service S…The risk and information sharing of application services supply chain (2006)The risk and information shar…Manufacturing and Service Supply Chain Performance: A Comparative Analysis (2006)Manufacturing and Service Sup…Foundations and Implications of a Proposed Unified Services Theory (2006)Foundations and Implications …Understanding and Managing the Services Supply Chain (2004)Understanding and Managing th…Supply chain evaluation in the service industry: a framework development compared to manufacturing (2003)Supply chain evaluation in th…AMPLIFICATION IN SERVICE SUPPLY CHAINS: AN EXPLORATORY CASE STUDY FROM THE TELECOM INDUSTRY (2003)AMPLIFICATION IN SERVICE SUPP…Customer‐supplier duality and bidirectional supply chains in service organizations (2000)Customer‐supplier duality and…Supply Chain Management: More Than a New Name for Logistics (1997)Supply Chain Management: More…Supply Chain Management: Relationships, Chains and Networks (1996)Putting the enterprise into the enterprise system. (1998)Aligning Supply Chain Strategies with Product Uncertainties (2002)A survey of healthcare facility location (2016)Material logistics in hospitals: A literature review (2016)Role of big data analytics capability in developing integrated hospital supply chains and operational flexibility: An organizational information processing theory perspective (2020)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Applications of the extent analysis method on fuzzy AHP (1996)Supply Chain Management: Strategy, Planning and Operations (2000)A state-of the-art survey & testbed of fuzzy AHP (FAHP) applications (2016)Identification and analysis of reverse logistics barriers using fuzzy Delphi method and AHP (2016)Predictive Analytics and Machine Learning for Real-Time Supply Chain Risk Mitigation and Agility (2023)Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias in Mail Surveys (1977)What is the Right Supply Chain for Your Product (1997)An inventory of theory in logistics and SCM research (2010)A literature review of sustainable consumption and production: A comparative analysis in developed and developing economies (2018)Blockchain technologies as enablers of supply chain mapping for sustainable supply chains (2022)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Evolving to a New Dominant Logic for Marketing (2003)Exploring the integration of sustainability and supply chain management (2013)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Supply Chain Management: Implementation Issues and Research Opportunities (1998)Supply chain management for servitised products: A multi-industry case study (2008)Understanding service uncertainties in industrial product–service system cost estimation (2010)Green supply chains: Efforts and potential applications for the Turkish market (2011)Journal of Business Logistics (2018)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)A Course in Game Theory (1994)Tourism economics research: A review and assessment (2012)Tourism marketing research: Past, present and future (2014)The dynamics of green supply chain management within the framework of renewable energy (2021)Classifying Services to Gain Strategic Marketing Insights (1983)Designing services that deliver (1984)Service Management: Operations, Strategy, Information Technology (2003)Service, services and products: rethinking operations strategy (2009)Case Study Research: Design and Methods (1984)The fifth discipline, the art and practice of the learning organization (1991)System Dynamics as a Structural Theory in Operations Management (2008)Case study research: design and methods (2011)Vehicle Supply Chains in Humanitarian Operations: Decentralization, Operational Mix, and Earmarked Funding (2014)Key themes and research opportunities in sustainable supply chain management – identification and evaluation (2016)Welcome to the experience economy. (1998)The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co‐Creation of Value (2008)Customer co-creation of travel services: The role of company support and customer satisfaction with the co-creation performance (2012)Servitization: A contemporary thematic review of four major research streams (2019)Issues in Supply Chain Management (2000)DEFINING SUPPLY CHAIN MANAGEMENT (2001)Business models and dynamic capabilities (2017)
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References

  • 1997Supply Chain Management: More Than a New Name for Logistics2,865 cited
  • 2006Foundations and Implications of a Proposed Unified Services Theory731 cited
  • 2004Understanding and Managing the Services Supply Chain636 cited
  • 2009Tourism supply chain management: A new research agenda555 cited
  • 2007A New Framework for Service Supply Chains384 cited
  • 2011A framework for measuring the performance of service supply chain management322 cited
  • 2011Supply chain management in health services: an overview300 cited
  • 2006Manufacturing and Service Supply Chain Performance: A Comparative Analysis267 cited
  • 2000Customer‐supplier duality and bidirectional supply chains in service organizations260 cited
  • 2003AMPLIFICATION IN SERVICE SUPPLY CHAINS: AN EXPLORATORY CASE STUDY FROM THE TELECOM INDUSTRY210 cited
  • 2007Services Supply Management: The Next Frontier for Improved Organizational Performance174 cited
  • 2011Management of service supply chains with a service‐oriented reference model: the case of management consulting112 cited
  • 2003Supply chain evaluation in the service industry: a framework development compared to manufacturing111 cited
  • 2006The risk and information sharing of application services supply chain98 cited

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2009
Research Framework of Educational Supply Chain Management for the Universities
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