Work and nonwork outcomes of workplace incivility: Does family support help?

Sandy Lim · Alexia Lee

365 citations0/0 files storedJournal of Occupational Health Psychology

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Workplace Violence and Bullying Job Satisfaction and Organizational Behavior Work-Family Balance Challenges

Abstract

This study extended incivility research beyond the confines of the workplace by exploring the relationships between incivility, work-to-family conflict and family support. Data collected from 180 employees from various organizations in Singapore showed that incivility is not a rare phenomenon in Asian cultures. Employees experienced more incivility from superiors than coworkers or subordinates, and these experiences were related to different outcomes. Coworker-initiated incivility was associated with decreased coworker satisfaction, increased perceptions of unfair treatment, and increased depression. On the other hand, superior-initiated incivility was associated with decreased supervisor satisfaction and increased work-to-family conflict. Results also revealed that employees with high family support showed stronger relationships between workplace incivility and negative outcomes, compared with employees with low family support.

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References

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