Articlebronze2001

Responsible chain management: a capability assessment framework

Frank G. A. de Bakker · André H. J. Nijhof

153 citations0/0 files storedBusiness Strategy and the Environment

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Sustainable Supply Chain Management Corporate Social Responsibility Reporting Corporate Social Responsibility and Sustainability

Abstract

Abstract In recent years, increased attention has been paid to issues of responsibility across the entire product lifecycle. Responsible behaviour of organizations in the product chain is dependent on the actions of other parties such as suppliers and customers. Only through co‐operation and close interaction between the different parties involved is it possible to come to a specified form of responsible chain management. Drawing on stakeholder theory and literature on the resource‐based view of the firm, this article presents a framework for assessing the organizational capabilities of responding to claims from internal and external parties. Interpretations of stakeholder interests, integration into business processes, monitoring these processes, and communication with stakeholders are the central processes in this framework. The application of this framework to three cases of responsible chain management illustrates the functioning of the framework as a tool for assessing organizational capabilities. Copyright © 2002 John Wiley & Sons, Ltd. and ERP Environment

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References

1991Firm Resources and Sustained Competitive Advantage 2004Firm resources and sustained competitive advantage 1990Absorptive Capacity: A New Perspective on Learning and Innovation 1997Dynamic capabilities and strategic management 1984A resource‐based view of the firm 2010Strategic management a stakeholder approach 1995The Theory of the Growth of the Firm 1993The cornerstones of competitive advantage: A resource‐based view

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