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What We Have to Show for 30 Years of New Public Management: Higher Costs, More Complaints · Study

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ArticleWhat We Have to Show for 30 Years of New Public Management: Higher Costs, More Complaints

Christopher Hood2015

Article2015

What We Have to Show for 30 Years of New Public Management: Higher Costs, More Complaints

Christopher Hood

132 citations·0/0 files stored·Governance

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Public Policy and Administration Research Public Administration in Developing Nations Public Administration and Political Analysis

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2019The future ain't what it used to be: Forecasting the impact of ICT on the public sphere 2017Trust and control in public sector reform: Complementarity and beyond 2024Mission Driven Bureaucrats 2019Influence of New Public Management Philosophy on Risk Management, Fraud and Corruption Control and Internal Audit: Evidence from an Australian Public Sector Organization 2020Objective and results‐based management of universities: Constructing reality or illusions?2015Developing Management Practices to Support Joined‐Up Governance 2021Value Co-Creation between Public Service Organizations and the Private Sector: An Organizational Capabilities Perspective 2020New Public Management and Customer Perceptions of Service Quality – A Mixed-Methods Study

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Year2015

Typearticle

Published2015-04-07

VenueGovernance

ISSN-L0952-1895

Languageen

Citations132

Files0 public / 0

ShelfPublic Policy and Administration Research

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doi10.1111/gove.12150

openalex_workW2164422702

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