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Abstract The proper use and exchange of the right packaging‐related information in a grocery supply chain is critical to achieve an efficient and responsive packaging logistics system. The use of well‐defined packaging‐related information that is available for all actors in the supply chain also facilitates an integrated and supply chain‐orientated packaging development. The objective of this paper is to describe and identify the packaging‐related information used in the grocery retail industry. The paper also describes and analyses how the information is used in the supply chain, with focus on the packaging evaluation process. Case and field studies involving six companies from the Swedish grocery industry were conducted to identify the parameters used and shared among them. The paper discusses what kind of information is required to properly evaluate a packaging concept, what parameters are missing and how the information should be used in the supply chain. Finally, the paper suggests a procedure for packaging logistics performance with required parameters. Copyright © 2002 John Wiley & Sons, Ltd.
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