Impact of web portals on e-learning

Abstract

The study examined the undergraduate students' satisfaction with their web portals, consider the benefits of using the portal and the problems they are encountering using the portal in order to identify levels for improvement. A pure quantitative method using descriptive survey approach was embarked upon. Questionnaire was used for data collection. A statistical package for social sciences (SPSS) was used to code the data while methods of analysis included: percentages and frequency count; multiple correlation and regression. The results revealed that students were generally satisfied with the e-portal system at the University. Overall, 89.3% were adequately satisfied, satisfied, and moderately satisfied; while on the other hand, 11.1% were less satisfied or not satisfied. Information/content quality, system quality, ease of use and other dimensions were indicated to have the capacity to determine users' satisfaction with e-portal system. Furthermore, the results demonstrated that the entire user satisfaction dimension positively and significantly correlate with and adequately predicted satisfaction with e-portal.

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