Article2003

ERP Implementation: Chief Information Officers' Perceptions of Critical Success Factors

Fiona Fui‐Hoon Nah · Kathryn M. Zuckweiler · Janet Lee‐Shang Lau

455 citations0/0 files storedInternational Journal of Human-Computer Interaction

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

ERP Systems Implementation and Impact Information Technology Governance and Strategy Corporate Governance and Management

Abstract

This article reports the results of a survey of Chief Information Officers (CIOs) from Fortune 1000 companies on their perceptions of the critical success factors in Enterprise Resource Planning (ERP) implementation. Through a review of the literature, 11 critical success factors were identified , with underlying subfactors, for successful ERP implementation. The degree of criticality of each of these factors were assessed in a survey administered to the CIOs. The 5 most critical factors identified by the CIOs were top management support, project champion, ERP teamwork and composition, project management, and change management program and culture. The importance of each of these factors is discussed.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 455 citations exist upstream.

References

1998Putting the enterprise into the enterprise system.2001Critical factors for successful implementation of enterprise systems 1999Critical Issues Affecting an ERP Implementation 1999Critical success factors in enterprise wide information management systems projects

Cited by

2006Critical Success Factors for Enterprise Resource Planning Implementation and Upgrade 2004ERP implementation failures in China: Case studies with implications for ERP vendors 2015Examining the impacts of organizational culture and top management support of knowledge sharing on the success of software process improvement 2007Enterprise Resource Planning (ERP): a review of the literature 2007Enhancing IT governance practices: A model and case study of an organization's efforts 2009What leads to post-implementation success of ERP? An empirical study of the Chinese retail industry 2004An Empirical Investigation on End-Users' Acceptance of Enterprise Systems 2017ERP system implementation in large enterprises – a systematic literature review

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.