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Application of quality function deployment launches to enhancing nursing home service quality
4 references·11 citing·43 second hop
Application of quality function deployment launches to enhancing nursing home service quality (2006)Application of quality function deploymen…Quality function deployment (2012)Quality function deploymentON HOW TO PRIORITIZE DESIGN REQUIREMENTS DURING THE QFD PLANNING PROCESS (1993)ON HOW TO PRIORITIZE DESIGN R…Ranking fuzzy numbers with maximizing set and minimizing set (1985)Ranking fuzzy numbers with ma…Marketing Applications of the Analytic Hierarchy Process (1980)Marketing Applications of the…Smart Tea Utensil Design for Improving Beginners’ Tea Brewing Experience (2023)Smart Tea Utensil Design for …Quality Function Deployment: A Bibliometric-Based Overview (2022)Quality Function Deployment: …Quality function deployment: exploiting interrelationships for progressive prioritization (2020)Quality function deployment: …QFD-based conceptual design of an autonomous underwater robot (2015)QFD-based conceptual design o…Enhancing prioritisation of technical attributes in quality function deployment (2015)Enhancing prioritisation of t…A distance-based methodology for increased extraction of information from the roof matrices in QFD studies (2015)A distance-based methodology …Model for Sustainability in Healthcare Organizations (2014)Model for Sustainability in H…Integrating Refined Kano Model, Quality Function Deployment, and Grey Relational Analysis to Improve Service Quality of Nursing Homes (2012)Integrating Refined Kano Mode…QFD for utility services: a case study of electricity distribution company DESCO (2010)QFD for utility services: a c…Determining medical service improvement priority by integrating the refined Kano model, Quality function deployment and Fuzzy integrals (2010)Determining medical service i…IMPROVING MOBILE SERVICES DESIGN: A QFD APPROACH (2007)IMPROVING MOBILE SERVICES DES…Operations Research -- An Introduction (1980)The analytic hierarchy process : planning, priority setting, resource allocation (1980)The House of Quality (1988)A Framework for Decision-Based Engineering Design (1998)Quality function deployment: A literature review (2002)The Voice of the Customer (1993)How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment (1998)Quality Function Deployment: Application to Chemotherapy Unit Services (2015)Ordinal aggregation operators to support the engineering characteristic prioritization in QFD (2017)River Magic: Extraordinary Experience and the Extended Service Encounter (1993)Quality Function Deployment: How to Make QFD Work for You (1995)Quality Function Deployment and Its Application on a Smartphone Design (2014)Fuzzy Sets and Systems - Theory and Applications (1980)Ranking fuzzy numbers with integral value (1992)A new approach for ranking fuzzy numbers by distance method (1998)An overview of operators for aggregating information (2003)Attractive Quality and Must-Be Quality (1984)Delivering quality service: balancing customer perceptions and expectations (1990)The relative effects of different dimensions of traditional cultural elements on customer product satisfaction (2015)A holistic fuzzy approach to create competitive advantage via quality management in services industry (case study: life-insurance services) (2016)Mapping the customer centric weather index insurance service design using quality function deployment (2022)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Interrelations of service quality and service loyalty dimensions in medical tourism (2015)What landscape elements are needed for hospital healing spaces? Evidence from an empirical study of 10 compact hospitals (2023)An approach to identify assistive technology attributes for people with locomotor disability by using a refined Kano model (2024)A scaling method for priorities in hierarchical structures (1977)Conjoint Analysis in Consumer Research: Issues and Outlook (1978)Estimating technological coefficients by the analytic hierarchy process (1979)Axiomatic Foundation of the Analytic Hierarchy Process (1986)Review on multi-criteria decision analysis aid in sustainable energy decision-making (2009)Product planning in quality function deployment using a combined analytic network process and goal programming approach (2002)A systematic approach to quality function deployment with a full illustrative example (2004)Performing competitive analysis in QFD studies using state multipole moments and bootstrap sampling (2016)Ergonomik ürün tasarımına bütünleşik bir yaklaşım (2017)New approach for quality function development based on cooperative game-based consensus mechanism and three-way decision method (2024)Fuzzy sets (1965)Intuitionistic fuzzy sets (1986)Software survey: VOSviewer, a computer program for bibliometric mapping (2009)New approach for quality function deployment based on multi-granular unbalanced linguistic information and consensus reaching process (2023)Selection of plastic solid waste treatment technology based on cumulative prospect theory and fuzzy DEMATEL (2023)Total Quality Management & Business Excellence: a 33-year overview using bibliometric and content analysis (2024)Integrating R&D and Marketing: A Review and Analysis of the Literature (1996)The Theory and Practice of Online Learning (2008)
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References

  • 1980Marketing Applications of the Analytic Hierarchy Process1,347 cited
  • 2012Quality function deployment1,106 cited
  • 1985Ranking fuzzy numbers with maximizing set and minimizing set873 cited
  • 1993ON HOW TO PRIORITIZE DESIGN REQUIREMENTS DURING THE QFD PLANNING PROCESS370 cited

Cited by

  • 2012Integrating Refined Kano Model, Quality Function Deployment, and Grey Relational Analysis to Improve Service Quality of Nursing Homes30 cited
  • 2010Determining medical service improvement priority by integrating the refined Kano model, Quality function deployment and Fuzzy integrals30 cited
  • 2022Quality Function Deployment: A Bibliometric-Based Overview27 cited
  • 2015A distance-based methodology for increased extraction of information from the roof matrices in QFD studies16 cited
  • 2007IMPROVING MOBILE SERVICES DESIGN: A QFD APPROACH11 cited
  • 2015Enhancing prioritisation of technical attributes in quality function deployment11 cited
  • 2020Quality function deployment: exploiting interrelationships for progressive prioritization10 cited
  • 2010QFD for utility services: a case study of electricity distribution company DESCO9 cited
  • 2015QFD-based conceptual design of an autonomous underwater robot9 cited
  • 2023Smart Tea Utensil Design for Improving Beginners’ Tea Brewing Experience

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6 cited
  • 2014Model for Sustainability in Healthcare Organizations5 cited