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Consumer Trial, Continuous Use, and Economic Benefits of a Retail Service Innovation: The Case of the Personal Shopping Assistant
16 references·16 citing·32 second hopsampled
Consumer Trial, Continuous Use, and Economic Benefits of a Retail Service Innovation: The Case of the Personal Shopping Assistant (2014)Consumer Trial, Continuous Use, and Econo…Diffusion of innovations. (2003)Diffusion of innovations.Diffusion of Innovations, 5th Edition (2003)Diffusion of Innovations, 5th…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Hedonic and utilitarian motivations for online retail shopping behavior (2001)Hedonic and utilitarian motiv…Technology Readiness Index (Tri) (2000)Technology Readiness Index (T…Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Self-Service Technologies: Un…Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…The theory of planned behavior (1991)The theory of planned behaviorFlow: The Psychology of Optimal Experience (1991)Flow: The Psychology of Optim…Flow: the psychology of optimal experience (1990)Flow: the psychology of optim…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Review of Psychometric theory (2nd ed.). (1979)Review of Psychometric theory…An approach to environmental psychology (1974)An approach to environmental …Towards an understanding of inequity. (1963)Towards an understanding of i…Does AI-Driven Technostress Promote or Hinder Employees’ Artificial Intelligence Adoption Intention? A Moderated Mediation Model of Affective Reactions and Technical Self-Efficacy (2024)Does AI-Driven Technostress P…Factors Influencing Customers’ Apparel Shopping Intention in Metaverse (2023)Factors Influencing Customers…Consumer perceived risk of using autonomous retail technology (2023)Consumer perceived risk of us…Emotions and consumers’ adoption of innovations: An integrative review and research agenda (2022)Emotions and consumers’ adopt…Scepticism and resistance to IoMT in healthcare: Application of behavioural reasoning theory with configurational perspective (2021)Scepticism and resistance to …Adoption of shopper-facing technologies under social distancing: A conceptualisation and an interplay between task-technology fit and technology trust (2021)Adoption of shopper-facing te…A conceptual framework of the antecedents of customer journey satisfaction in omnichannel retailing (2021)A conceptual framework of the…Investigating consumer acceptance of autonomous technologies: the case of self-driving automobiles (2020)Investigating consumer accept…Consumer-computer interaction and in-store smart technology (IST) in the retail industry: the role of motivation, opportunity, and ability (2020)Consumer-computer interaction…An Internet of Things (IoT) Acceptance Model. Assessing Consumer’s Behavior toward IoT Products and Applications (2020)An Internet of Things (IoT) A…User anxiety as an external variable of technology acceptance model: A meta-analytic study (2019)User anxiety as an external v…Store of the future: Towards a (re)invention and (re)imagination of physical store space in an omnichannel context (2019)Store of the future: Towards …INNOVATORS AND EARLY ADOPTERS IN THE DIFFUSION OF INNOVATIONS: A LITERATURE REVIEW (2017)INNOVATORS AND EARLY ADOPTERS…Does innovation-orientation lead to retail industry growth? Empirical evidence from patent analysis (2016)Does innovation-orientation l…The influence of retailers’ family firm image on new product acceptance (2015)The influence of retailers’ f…Engaging consumer through the storefront: Evidences from integrating interactive technologies (2015)Engaging consumer through the…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Understanding Attitudes and Predicting Social Behavior (1980)Is innovation always beneficial? A meta-analysis of the relationship between innovation and performance in SMEs (2010)Diffusion of Innovations (2015)Mobile payment: Understanding the determinants of customer adoption and intention to recommend the technology (2016)Diffusion of Innovations 1 (2019)Coefficient Alpha and the Internal Structure of Tests (1951)Self-efficacy: Toward a unifying theory of behavioral change. 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(2003)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Subjective well-being: Three decades of progress. (1999)The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. (2001)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)GameFlow (2005)Event tourism: Definition, evolution, and research (2007)Measuring and defining the experience of immersion in games (2008)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1991The theory of planned behavior90,729 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 2003Diffusion of innovations.13,723 cited
  • 1990Flow: the psychology of optimal experience12,637 cited
  • 1979Review of Psychometric theory (2nd ed.).11,425 cited
  • 1991Flow: The Psychology of Optimal Experience9,395 cited
  • 1974An approach to environmental psychology7,295 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 1963Towards an understanding of inequity.5,146 cited
  • 2000Technology Readiness Index (Tri)3,320 cited
  • 2001Hedonic and utilitarian motivations for online retail shopping behavior3,219 cited
  • 2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,906 cited

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  • 2003Diffusion of Innovations, 5th Edition2,030 cited
  • Cited by

    • 2024Does AI-Driven Technostress Promote or Hinder Employees’ Artificial Intelligence Adoption Intention? A Moderated Mediation Model of Affective Reactions and Technical Self-Efficacy216 cited
    • 2019Store of the future: Towards a (re)invention and (re)imagination of physical store space in an omnichannel context153 cited
    • 2017INNOVATORS AND EARLY ADOPTERS IN THE DIFFUSION OF INNOVATIONS: A LITERATURE REVIEW132 cited
    • 2021Adoption of shopper-facing technologies under social distancing: A conceptualisation and an interplay between task-technology fit and technology trust118 cited
    • 2022Emotions and consumers’ adoption of innovations: An integrative review and research agenda110 cited
    • 2021A conceptual framework of the antecedents of customer journey satisfaction in omnichannel retailing107 cited
    • 2016Does innovation-orientation lead to retail industry growth? Empirical evidence from patent analysis104 cited
    • 2015Engaging consumer through the storefront: Evidences from integrating interactive technologies98 cited
    • 2015The influence of retailers’ family firm image on new product acceptance94 cited
    • 2020Consumer-computer interaction and in-store smart technology (IST) in the retail industry: the role of motivation, opportunity, and ability90 cited
    • 2021Scepticism and resistance to IoMT in healthcare: Application of behavioural reasoning theory with configurational perspective88 cited
    • 2023Consumer perceived risk of using autonomous retail technology85 cited
    • 2020Investigating consumer acceptance of autonomous technologies: the case of self-driving automobiles75 cited
    • 2023Factors Influencing Customers’ Apparel Shopping Intention in Metaverse72 cited
    • 2020An Internet of Things (IoT) Acceptance Model. Assessing Consumer’s Behavior toward IoT Products and Applications71 cited
    • 2019User anxiety as an external variable of technology acceptance model: A meta-analytic study69 cited