Psychological differentiation as a factor in conflict resolution.

Abstract

Previous studies have shown that persons matched in level of differentiation are likely to develop greater interpersonal attraction in the course of an interaction than are mismatched persons. These studies were all conducted in situations where the interacting persons were working toward a common goal. To test the hypothesis that situational variables may moderate match-mismatch effects, the present study investigated these affects when the interacting persons were in conflict. Based on their performance in tests of field dependence-independence, subjects were selected as relatively high or relatively low in level of differentiation. Three kinds of dyads were composed-high-differentiation/high-differentiation, low-differentiation/low-differentiation, and high-differentiation/low-differentiation--and their task was to reconcile conflict on an issue about which they were known to disagree. It was predicted that because of the more accommodating quality of low-differentiation persons, dyads including one or two such subjects would more often reconcile their disagreements and show greater interpersonal attraction than would dyads consisting of two high-differentiation subjects. Both predictions were confirmed, supporting the hypothesis that the outcome of match or mismatch is mediated by situational variables.

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