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Internet technology and customer linking in Nordic banking
16 references·16 citing·34 second hopsampled
Internet technology and customer linking in Nordic banking (2002)Internet technology and customer linking …A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)A Resource-Based Perspective …Market Orientation and Organizational Performance: Is Innovation a Missing Link? (1998)Market Orientation and Organi…Capitalism, Socialism and Democracy (1997)Capitalism, Socialism and Dem…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…The Capabilities of Market-Driven Organizations (1994)The Capabilities of Market-Dr…Does Competitive Environment Moderate the Market Orientation-Performance Relationship? (1994)Does Competitive Environment …Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Lisrel 8: Structural Equation Modeling With the Simplis Command Language (1993)Lisrel 8: Structural Equation…Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)Corporate Culture, Customer O…ORGANIZATIONAL INNOVATION: A META-ANALYSIS OF EFFECTS OF DETERMINANTS AND MODERATORS. (1991)ORGANIZATIONAL INNOVATION: A …The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…The Structuring of Organizations (1989)The Structuring of Organizati…An Evolutionary Theory of Economic Change. 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References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
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  • 1989The Structuring of Organizations4,259 cited
  • 1990The Effect of a Market Orientation on Business Profitability4,254 cited
  • 1993Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis3,864 cited
  • 1994Does Competitive Environment Moderate the Market Orientation-Performance Relationship?

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2,621 cited
  • 1998Market Orientation and Organizational Performance: Is Innovation a Missing Link?2,615 cited
  • Cited by

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    • 2023Peer effects of digital innovation behavior: an external environment perspective46 cited
    • 2019Gender, E-Banking, and Customer Retention37 cited
    • 2018Fintech Ecosystem in Russia35 cited
    • 2020Promotion of Fintech Application for the Modernization of Banking-Finance System in Vietnam32 cited
    • 2020Fintech Challenges and Outlook in India29 cited
    • 2010Technology and Service Quality in the Banking Industry: An Empirical Study of Various Factors in Electronic Banking Services29 cited
    • 2007Understanding registration influences for electronic banking27 cited
    • 2007On e‐banking adoption: from banker perception to customer reality25 cited
    • 2010TECHNOLOGY AND SERVICE QUALITY IN THE BANKING INDUSTRY Importance and Performance of Various Factors Considered In the Electronic Banking Services25 cited
    • 2007Small Business–Bank Relationships and the Role of Internet Banking24 cited
    • 2006Managing multichannel coordination in retail banking: the influence of customer participation24 cited
    • 2005Towards a model of adoption in internet banking: Strategic communication challenges23 cited
    • 2016Understanding technologically-induced customer services in the Nigerian banking sector: the internet as a post-modern phenomenon18 cited