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Paying Customers to Switch

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References

1995Competition when Consumers have Switching Costs: An Overview with Applications to Industrial Organization, Macroeconomics, and International Trade1,519 cited
1987Markets with Consumer Switching Costs1,469 cited
1987The Competitiveness of Markets with Switching Costs714 cited
1988Dynamic Competition with Switching Costs528 cited
1992Multi-Period Competition with Switching Costs487 cited
1991Brand Loyalty and Market Equilibrium194 cited

Cited by

2019Digital Economics2,876 cited
2016The Economics of Privacy1,453 cited
2006Chapter 31 Coordination and Lock-In: Competition with Switching Costs and Network Effects1,381 cited
2004Consumer Privacy and the Market for Customer Information407 cited
2007Chapter 34 Price Discrimination and Competition314 cited
2011Switching costs in local credit markets283 cited
2004Price Cycles in Markets with Customer Recognition260 cited
2022Privacy Rights and Data Security: GDPR and Personal Data Markets176 cited
2006Information sharing and lending market competition with switching costs and poaching167 cited

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2007Do switching costs make markets more or less competitive? The case of 800‐number portability155 cited

2010Switching Costs in Local Credit Markets150 cited

2007Customer Equity: Measurement, Management and Research Opportunities138 cited

2020Competitive Personalized Pricing138 cited

2016Competitive Targeted Advertising with Price Discrimination135 cited

2004Quality of Information and Oligopolistic Price Discrimination126 cited

2016Behavior-Based Pricing, Production Efficiency, and Quality Differentiation120 cited