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ArticleValue-in-Use and Mobile Technologies

Katherina Bruns2014

Article2014

Value-in-Use and Mobile Technologies

Katherina Bruns · Frank Jacob

21 citations·0/0 files stored·Business & Information Systems Engineering

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Service and Product Innovation Customer Service Quality and Loyalty Cognitive and psychological constructs research

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1998Basics of qualitative research : techniques and procedures for developing grounded theory 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence 2003Evolving to a New Dominant Logic for Marketing 2008Basics of Qualitative Research (3rd ed.): Techniques and Procedures for Developing Grounded Theory 2008Basics of qualitative research : techniques and procedures for developing grounded theory 2007Service-dominant logic: continuing the evolution 2001Consumer perceived value: The development of a multiple item scale

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2017The Dynamics of Consumer Engagement with Mobile Technologies 2020Investigating the co-creation of IT consulting service value: empirical findings of a matched pair analysis 2021Capturing marketing practices for harnessing value-in-use

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2014Value-in-Use und mobile Technologienarticle · 48 shared references 2014Service Value als Werttreiberbook · 16 shared references 2015Customer usage processesarticle · 15 shared references 2013Assessing the value of commonly used methods for measuring customer value: a multi-setting empirical studyarticle · 14 shared references 2020Value-in-use and service quality: do customers see a difference?article · 13 shared references 2014Invisible value formation: a netnography in retail bankingarticle · 13 shared references

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Year2014

Typearticle

Published2014-10-23

VenueBusiness & Information Systems Engineering

ISSN-L1867-0202

Languageen

Citations21

Files0 public / 0

ShelfService and Product Innovation

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doi10.1007/s12599-014-0349-x

openalex_workW2171493366

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