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• 1987Strategic Issue Management Systems: Forms, Functions, and Contexts169 cited
• 2008Linking Social Issues to Organizational Impact: The Role of Infomediaries and the Infomediary Process168 cited
• 1998Risk Issues and Crisis Management: A Casebook of Best Practice151 cited
• 2009Issue and crisis management: Quicksand in the definitional landscape95 cited
• 2001Private Issues and Public Policy: Locating the Corporate Agenda in Agenda-Setting Theory83 cited
• 2004Social networks and non‐market strategy73 cited
• 2018Strategic Issues Management67 cited
• 2003An Exploratory Examination of the Literature on Age and HRD Policy Development60 cited
• 1989Issues management and organizational accounts: An analysis of corporate responses to accusations of unethical business practices59 cited
• 2016Issue Cycles in Corporate Sustainability Reporting: A Longitudinal Study58 cited
• 2005Issues management, systems, and rhetoric: exploring the distinction between ethical and legal guidelines at Enron50 cited
• 2002The anatomy of complex societal problems and its implications for OR45 cited
• 1990Corporate Issues Management: Theoretical Underpinnings and Research Foundations43 cited
• 2002Elite executives in issues management: the role of ethical paradigms in decision making