SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
From Finance to Marketing: The Impact of Financial Leverage on Customer Satisfaction
16 references·16 citing·31 second hopsampled
From Finance to Marketing: The Impact of Financial Leverage on Customer Satisfaction (2015)From Finance to Marketing: The Impact of …Advances in Consumer Research (2025)Advances in Consumer ResearchAmerican Economic Review (2019)American Economic ReviewThe economic implications of corporate financial reporting (2005)The economic implications of …Earnings Management through Real Activities Manipulation (2003)Earnings Management through R…The theory and practice of corporate finance: evidence from the field (2001)The theory and practice of co…Econometric Analysis of Cross Section and Panel Data (2001)Econometric Analysis of Cross…Industry costs of equity (1997)Industry costs of equityThe Determinants of Capital Structure Choice (1988)The Determinants of Capital S…Management ownership and market valuation (1988)Management ownership and mark…Agency Costs of Free Cash Flow, Corporate Finance, and Takeovers (1986)Agency Costs of Free Cash Flo…Option pricing: A simplified approach (1979)Option pricing: A simplified …Determinants of corporate borrowing (1977)Determinants of corporate bor…Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Theory of the firm: Manageria…The Pricing of Options and Corporate Liabilities (1973)The Pricing of Options and Co…FINANCIAL RATIOS, DISCRIMINANT ANALYSIS AND THE PREDICTION OF CORPORATE BANKRUPTCY (1968)FINANCIAL RATIOS, DISCRIMINAN…The Cost of Capital, Corporation Finance and the Theory of Investment (1958)The Cost of Capital, Corporat…Customer satisfaction, loyalty behaviors, and firm financial performance: what 40 years of research tells us (2023)Customer satisfaction, loyalt…The virtuous circle between green product innovation and performance: The role of financial constraint and corporate brand (2022)The virtuous circle between g…The Role of Share Repurchases for Firms’ Social and Environmental Sustainability (2022)The Role of Share Repurchases…Despite Efficiencies, Mergers and Acquisitions Reduce Firm Value by Hurting Customer Satisfaction (2021)Despite Efficiencies, Mergers…Turning Complaining Customers into Loyal Customers: Moderators of the Complaint Handling–Customer Loyalty Relationship (2020)Turning Complaining Customers…The marketing–finance interface: A new integrative review of metrics, methods, and findings and an agenda for future research (2020)The marketing–finance interfa…The effect of media coverage on disciplining firms’ pollution behaviors: Evidence from Chinese heavy polluting listed companies (2020)The effect of media coverage …Customer Satisfaction and Its Impact on the Future Costs of Selling (2020)Customer Satisfaction and Its…Value Appropriation and Firm Shareholder Value: Role of Advertising and Receivables Management (2019)Value Appropriation and Firm …Understanding firms’ relative strategic emphases: An entrepreneurial orientation explanation (2019)Understanding firms’ relative…Can Advertising Investments Counter the Negative Impact of Shareholder Complaints on Firm Value? (2019)Can Advertising Investments C…When and How Board Members with Marketing Experience Facilitate Firm Growth (2018)When and How Board Members wi…Improving Consumer Mindset Metrics and Shareholder Value through Social Media: The Different Roles of Owned and Earned Media (2017)Improving Consumer Mindset Me…The financial brand value chain: How brand investments contribute to the financial health of firms (2016)The financial brand value cha…Stock Returns on Customer Satisfaction Do Beat the Market: Gauging the Effect of a Marketing Intangible (2016)Stock Returns on Customer Sat…Relative Strategic Emphasis and Firm-Idiosyncratic Risk: The Moderating Role of Relative Performance and Demand Instability (2016)Relative Strategic Emphasis a…Agency Problems and the Theory of the Firm (1980)Separation of Ownership and Control (1983)A Survey of Corporate Governance (1997)Law and Finance (1998)Corporate Ownership Around the World (1999)Dividend Policy, Growth, and the Valuation of Shares (1961)Corporate financing and investment decisions when firms have information that investors do not have (1984)The Capital Structure Puzzle (1984)CAPITAL ASSET PRICES: A THEORY OF MARKET EQUILIBRIUM UNDER CONDITIONS OF RISK* (1964)ON THE PRICING OF CORPORATE DEBT: THE RISK STRUCTURE OF INTEREST RATES* (1974)A Closed-Form Solution for Options with Stochastic Volatility with Applications to Bond and Currency Options (1993)Theory of rational option pricing (2005)DISTRIBUTION OF INCOMES OF CORPORATIONS AMONG DIVIDENDS, RETAINED EARNINGS AND TAXES (1956)Autoregressive Conditional Heteroscedasticity with Estimates of the Variance of United Kingdom Inflation (1982)Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations (1991)Another look at the instrumental variable estimation of error-components models (1995)Estimating Standard Errors in Finance Panel Data Sets: Comparing Approaches (2008)Corporate social responsibility and access to finance (2013)The China Syndrome: Local Labor Market Effects of Import Competition in the United States (2013)The Nature of the Firm (1937)Financial Ratios and the Probabilistic Prediction of Bankruptcy (1980)Managerial incentives and risk-taking☆ (2005)How does financial reporting quality relate to investment efficiency? (2009)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Bibliometric Methods in Management and Organization (2014)The Modern Industrial Revolution, Exit, and the Failure of Internal Control Systems (1993)Do Investment-Cash Flow Sensitivities Provide Useful Measures of Financing Constraints? (1997)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)The Promise of Entrepreneurship as a Field of Research (2000)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1976Theory of the firm: Managerial behavior, agency costs and ownership structure71,441 cited
  • 1973The Pricing of Options and Corporate Liabilities29,064 cited
  • 2001Econometric Analysis of Cross Section and Panel Data27,575 cited
  • 1986Agency Costs of Free Cash Flow, Corporate Finance, and Takeovers17,216 cited
  • 1968FINANCIAL RATIOS, DISCRIMINANT ANALYSIS AND THE PREDICTION OF CORPORATE BANKRUPTCY14,869 cited
  • 1958The Cost of Capital, Corporation Finance and the Theory of Investment14,494 cited
  • 2025Advances in Consumer Research13,264 cited
  • 1977Determinants of corporate borrowing13,160 cited
  • 2019American Economic Review10,902 cited
  • 1988Management ownership and market valuation6,910 cited
  • 2005The economic implications of corporate financial reporting6,337 cited
  • 1988The Determinants of Capital Structure Choice6,108 cited
  • 1979Option pricing: A simplified approach6,103 cited
  • 2001The theory and practice of corporate finance: evidence from the field5,947 cited
  • 1997Industry costs of equity5,793 cited
  • 2003Earnings Management through Real Activities Manipulation

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

5,422 cited

Cited by

  • 2017Improving Consumer Mindset Metrics and Shareholder Value through Social Media: The Different Roles of Owned and Earned Media370 cited
  • 2016Stock Returns on Customer Satisfaction Do Beat the Market: Gauging the Effect of a Marketing Intangible170 cited
  • 2016Relative Strategic Emphasis and Firm-Idiosyncratic Risk: The Moderating Role of Relative Performance and Demand Instability138 cited
  • 2020The marketing–finance interface: A new integrative review of metrics, methods, and findings and an agenda for future research120 cited
  • 2020Turning Complaining Customers into Loyal Customers: Moderators of the Complaint Handling–Customer Loyalty Relationship120 cited
  • 2020Customer Satisfaction and Its Impact on the Future Costs of Selling107 cited
  • 2018When and How Board Members with Marketing Experience Facilitate Firm Growth104 cited
  • 2023Customer satisfaction, loyalty behaviors, and firm financial performance: what 40 years of research tells us90 cited
  • 2016The financial brand value chain: How brand investments contribute to the financial health of firms80 cited
  • 2020The effect of media coverage on disciplining firms’ pollution behaviors: Evidence from Chinese heavy polluting listed companies79 cited
  • 2022The virtuous circle between green product innovation and performance: The role of financial constraint and corporate brand73 cited
  • 2019Understanding firms’ relative strategic emphases: An entrepreneurial orientation explanation68 cited
  • 2019Value Appropriation and Firm Shareholder Value: Role of Advertising and Receivables Management64 cited
  • 2019Can Advertising Investments Counter the Negative Impact of Shareholder Complaints on Firm Value?63 cited
  • 2021Despite Efficiencies, Mergers and Acquisitions Reduce Firm Value by Hurting Customer Satisfaction62 cited
  • 2022The Role of Share Repurchases for Firms’ Social and Environmental Sustainability61 cited