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Donning the mask: effects of emotional labour strategies on burnout and job satisfaction in community healthcare
16 references·0 citing·45 second hop
Donning the mask: effects of emotional labour strategies on burnout and job satisfaction in community healthcare (2015)Donning the mask: effects of emotional la…Outcomes of work–life balance on job satisfaction, life satisfaction and mental health: A study across seven cultures (2014)Outcomes of work–life balance…The Copenhagen Burnout Inventory: A new tool for the assessment of burnout (2005)The Copenhagen Burnout Invent…Burnout in Organizational Life (2004)Burnout in Organizational LifeWHEN "THE SHOW MUST GO ON": SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY. (2003)WHEN "THE SHOW MUST GO ON": S…Development and validation of the Emotional Labour Scale (2003)Development and validation of…Emotional Labor and Burnout: Comparing Two Perspectives of “People Work” (2002)Emotional Labor and Burnout: …Emotion work and psychological well-being (2002)Emotion work and psychologica…The job demands-resources model of burnout. (2001)The job demands-resources mod…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…The Dimensions, Antecedents, and Consequences of Emotional Labor (1996)The Dimensions, Antecedents, …Affective Events Theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. (1996)Affective Events Theory: A th…Job Satisfaction: How People Feel about Their Jobs and How It Affects Their Performance. (1994)Job Satisfaction: How People …Conservation of resources: A new attempt at conceptualizing stress. (1989)Conservation of resources: A …Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …The Managed Heart: Commercialization of Human Feeling (1984)The Managed Heart: Commercial…What is job satisfaction? (1969)What is job satisfaction?Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Two new Later Stone Age sites from the Final Pleistocene in the Falémé Valley, eastern Senegal (2024)Science and Human Behavior (1953)Work and motivation (1964)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT (2005)The Predictive Validity of Multiple-Item versus Single-Item Measures of the Same Constructs (2007)The Motivation to Work (2017)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Intraclass correlations: Uses in assessing rater reliability. (1979)Stress, appraisal, and coping (1985)The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach (2002)The Job Demands‐Resources model: state of the art (2007)Stress: Appraisal and Coping (2013)The Presentation of Self in Everyday Life. (1956)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)The dynamics of proactivity at work (2008)Emotional intelligence: An integrative meta-analysis and cascading model. (2010)Stress, social support, and the buffering hypothesis. (1985)Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)The effects of leader and follower emotional intelligence on performance and attitude (2002)The Presentation of Self in Everyday Life (2023)The measurement of experienced burnout (1981)Maslach burnout inventory manual (1996)SF-36 health survey: Manual and interpretation guide (2003)Burnout: 35 years of research and practice (2009)Burnout and work engagement: A thorough investigation of the independency of both constructs. (2010)Burnout: A Review of Theory and Measurement (2022)Society and the Adolescent Self-Image (1965)A Global Measure of Perceived Stress (1983)The Influence of Culture, Community, and the Nested‐Self in the Stress Process: Advancing Conservation of Resources Theory (2001)Subjective well-being: Three decades of progress. (1999)The Prosocial Classroom: Teacher Social and Emotional Competence in Relation to Student and Classroom Outcomes (2008)Job demands–resources theory: Taking stock and looking forward. (2016)Emotional Intelligence (1990)PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. (1990)
this work references cited by second hop

References

  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives110,919 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.42,320 cited
  • 1989Conservation of resources: A new attempt at conceptualizing stress.20,615 cited
  • 2001The job demands-resources model of burnout.14,464 cited
  • 1984The Managed Heart: Commercialization of Human Feeling8,747 cited
  • 1996Affective Events Theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work.3,562 cited
  • 2005The Copenhagen Burnout Inventory: A new tool for the assessment of burnout3,543 cited
  • 1969What is job satisfaction?2,855 cited
  • 1996The Dimensions, Antecedents, and Consequences of Emotional Labor2,563 cited
  • 2002Emotional Labor and Burnout: Comparing Two Perspectives of “People Work”2,389 cited
  • 2003WHEN "THE SHOW MUST GO ON": SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY.2,290 cited
  • 2004Burnout in Organizational Life1,416 cited
  • 2002Emotion work and psychological well-being1,350 cited
  • 2003Development and validation of the Emotional Labour Scale1,340 cited

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2014
Outcomes of work–life balance on job satisfaction, life satisfaction and mental health: A study across seven cultures
1,314 cited
  • 1994Job Satisfaction: How People Feel about Their Jobs and How It Affects Their Performance.1,062 cited
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