No open-access location is known for this record yet.
No open-access location is known for this record yet.
Abstract: Information and communication technology is known for its impact on organization’s competitive edge. However, no studies have been undertaken to research on video-conferencing in Jordan. This study seeks to identify the impact of user training and support on video conferencing usage in Jordan. A quantitative approach was used, employing questionnaire to collect data. A total of 1,800 questionnaires were distributed but only 434 were returned. Finally, 357 questionnaires were valid and thus, analysed using SPSS and AMOS. The findings show that user training and support can directly affect video conferencing usage and indirectly affect via user’s perceived ease of use, but not their perceived ease of video conferencing usage. Thus, videoconferencing adoption in organizations in Jordan is impacted by user training and support, as a significant predictor.
Loading…
Stored only when both papers are in the corpus — 6 citations exist upstream.
Papers that cite the same references — the relational fallback while embeddings are still backfilling.
Imported from OpenAlex (CC0) — nothing here is generated.