Influence Analysis of Organizational Culture Organizational Commitment Job and Satisfaction Organizational Citizenship Behavior (OCB) Toward Improved Organizational Performance

Abstract

Organization is generally believed that excellence should strive to achieve individual performance as high, because basically individual performance affects the performance of the team or work group and ultimately affect the performance of the organization as a whole. Therefore, to pursue and improve the performance of individuals required culture, job satisfaction, commitment and sportsmanship behavior of the individual. This study examines how much influence organizational culture, job satisfaction, organizational commitment and organizational citizenship behavior (OCB) to organizational performance. The study population was employees of small and medium enterprises (SMEs) in East Java Province shoe-ranking supervisor to manager. The sampling technique used is a collection of sample (stratified cluster sampling) samples totaling 174 respondents. Selection of sample areas is based on the areas that have the potential for industrial development (industrial district). Results of this study indicate that organizational culture and job satisfaction and organizational commitment affect organizational citizenship behavior (OCB). Organizational commitment and Organizational Citizenship Behavior (OCB) effect on organizational performance. Simultaneously organizational culture, job satisfaction, organizational commitment and organizational citizenship behavior (OCB affects organizational performance.

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