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Prediction of Churn Behaviour of Bank Customers Using Data Mining Tools

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References

2000Customer Satisfaction Cues To Support Market Segmentation and Explain Switching Behavior629 cited
1999Building Data Mining Applications for CRM599 cited
2000Mastering Data Mining: The Art and Science of Customer Relationship Management470 cited

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2018Financial Sector-Based Analysis of the G20 Economies Using the Integrated Decision-Making Approach with DEMATEL and TOPSIS71 cited
2013Data Mining as a tool to Predict the Churn Behaviour among Indian bank customers21 cited
2017Customer churn prediction model using data mining techniques20 cited
2020Churn Prediction for Savings Bank Customers: A Machine Learning Approach20 cited
2013Combining Customer Attribute and Social Network Mining for Prepaid Mobile Churn Prediction19 cited

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