Articlegreen2015

A REVIEW STUDY ON THE INFORMATION TECHNOLOGY APPLICATIONS IN HOTEL INDUSTRY

6 citations0/0 files storedScholedge International Journal Of Management & Development - Scholedge International Journal Of Management & Development

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Enterprise Management and Information Systems Hospitality and Tourism Education AI in Service Interactions

Abstract

IT has dominated every sector of industry. Applications of IT in the hotel industry varies from the booking to post service feedback. This study focuses and reviews the IT strategies and applications being used in the hotel industry. The study also puts light on the key areas which need to be kept on abreast while undertaking IT implementation in any hotel establishment.

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1998Strategic use of information technologies in the tourism industry 2005Information Communication Technology Revolutionizing Tourism 2005PROJECTED DESTINATION IMAGE ONLINE: WEBSITE CONTENT ANALYSIS OF PICTURES AND TEXT 1996Managing Hotel Reservations with Uncertain Arrivals 1990Hotel front office management 2006Developing Information Technology Proficiencies and Fluency in Hospitality Students 2005RESEARCH METHODS: A GUIDE TO USING THE CASE STUDY METHOD TO EXPLORE HOSPITALITY INFORMATION TECHNOLOGY PHENOMENA

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