Hotel front office management

James A. Bardi

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Hospitality and Tourism Education Diverse Aspects of Tourism Research Conferences and Exhibitions Management

Abstract

Preface. Acknowledgments. Chapter 1: Introduction to Hotel Management. Chapter 2: Hotel Organization and the Front Office Manager. Chapter 3: Effective Interdepartmental Communications. Chapter 4: Property Management Systems. Chapter 5: Systemwide Reservations. Chapter 6: Revenue Management. Chapter 7: Guest Registration. Chapter 8: Managing the Financials. Chapter 9: Guest Checkout. Chapter 10: Preparation and Review of the Night Audit. Chapter 11: Managing Hospitality. Chapter 12: Training for Hospitality. Chapter 13: Promoting In-house Sales. Chapter 14: Security. Chapter 15: Executive Housekeeping. Glossary. Index.

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2018Antecedent and consequences of job crafting: an organizational level approach 2010Employment of the workforce with disabilities in the hospitality industry 2003ADR rule of thumb: Validity and suggestions for its application 2019Blackbox between job crafting and job embeddedness of immigrant hotel employees: a serial mediation model 2020Lean and Six Sigma in Hospitality Organizations: Benefits, Challenges, and Implementation 2011Impact of Training on Improving Hotelling Service Quality 2018Predicting Innovative Information Systems (IS) Behavior of Frontline Employees in Hotels 2015A REVIEW STUDY ON THE INFORMATION TECHNOLOGY APPLICATIONS IN HOTEL INDUSTRY

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