Relationship between Servant Leadership and Organizational Citizenship Behaviors: Review of Literature and Future Research Directions By

Abstract

This is a literature based paper aimed at providing an up-to-date review of the literature on the relationship between servant leadership and organizational citizenship behaviors (OCB). Literature revealed that the two constructs, servant leadership and OCB were significant contributors to effective functioning of human organizations. Different databases including EBSCOhost, JStor, ScienceDirect, and Emerald were searched exhaustively, but limited numbers of studies were found to be relevant regarding the servant leadership-OCB relationship. The search results indicated that six variables including procedural justice climate, regulatory focus, affective commitment to the supervisor, self-efficacy, procedural justice climate, and service climate were found as significant mediators on the relationship between servant leadership and OCB. Similarly, the search results indicated that two variables including person-organization fit, and organizational identification were found to be significant moderators on the relationship between servant leadership and OCB. Furthermore, search results revealed trust, commitment, and identity models as potential factors for enhancing servant leadership and OCB relationship through mediating roles. Moreover, group cohesiveness, collective trust, task interdependence, and affective tone (positive affectivity/ negative affectivity) were suggested to be potential moderators on the relationship between servant leadership and OCB.

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