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Fight Viral with Viral: A Case Study of Domino's Pizza's Crisis Communication Strategies
7 references·0 citing·37 second hop
Fight Viral with Viral: A Case Study of Domino's Pizza's Crisis Communication Strategies (2013)Fight Viral with Viral: A Case Study of D…Crisis response and crisis timing strategies, two sides of the same coin (2011)Crisis response and crisis ti…A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)A Work‐In‐Process Literature …Crisis Communication: The Praxis of Response (2010)Crisis Communication: The Pra…A case study approach to issue and crisis management (2008)A case study approach to issu…Best Practices in Crisis Communication: An Expert Panel Process (2006)Best Practices in Crisis Comm…Crisis Response Communication Challenges: Building Theory From Qualitative Data (2005)Crisis Response Communication…Impact of Past Crises on Current Crisis Communication: Insights From Situational Crisis Communication Theory (2004)Impact of Past Crises on Curr…The Agenda-Setting Function of Mass Media (1972)Case Study Research: Design and Methods (1984)Institutionalized Mindsets of Invulnerability: Differentiated Institutional Fields and the Antecedents of Organizational Crisis (2001)Food recalls, systemic causal factors and managerial implications (2011)Honing Crisis Communication Skills (2012)Business collaboration with universities as an example of corporate social responsibility - a review of case study collaboration methods (2014)Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Engaging stakeholders through social networking: How nonprofit organizations are using Facebook (2009)Communicating on Twitter during a disaster: An analysis of tweets during Typhoon Haiyan in the Philippines (2015)Fifteen years of social media in emergencies: A retrospective review and future directions for crisis Informatics (2017)An exploratory study of COVID-19 misinformation on Twitter (2021)Interpreting Qualitative Data Methods for Analysing Talk, Text and Interaction (1997)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Small Business in the Face of Crisis: Identifying Barriers to Recovery from a Natural Disaster 1 (2006)Small business research: Time for a crisis-based view (2010)Marketing innovations during a global crisis: A study of China firms’ response to COVID-19 (2020)Decision making: A psychological analysis of conflict, choice, and commitment (1978)The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster (1993)Strategic management a stakeholder approach (2010)The Reputation QuotientSM: A multi-stakeholder measure of corporate reputation (2000)Helping Crisis Managers Protect Reputational Assets (2002)The Importance of Source and Credibility Perception in Times of Crisis: Crisis Communication in a Socially Mediated Era (2015)Foreshadowing as Impression Management: Illuminating the Path for Security Analysts (2017)Managing the product-harm crisis in the digital era: The role of consumer online brand community engagement (2020)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Crisis and Emergency Risk Communication as an Integrative Model (2005)Excellence in Public Relations and Communication Management (2013)Social media and disasters: a functional framework for social media use in disaster planning, response, and research (2014)Leadership competencies and the essential role of human resource development in times of crisis: a response to Covid-19 pandemic (2020)Review and analysis of current responses to COVID-19 in Indonesia: Period of January to March 2020 (2020)Attribution Theory and Research (1980)An attributional theory of achievement motivation and emotion. (1985)Normal Accidents: Living with High Risk Technologies (1985)Attribution Theory as a guide for post-crisis communication research (2006)Unpacking the halo effect: reputation and crisis management (2006)Examining the Role of Social Media in Effective Crisis Management (2011)
this work references cited by second hop

References

  • 2006Best Practices in Crisis Communication: An Expert Panel Process922 cited
  • 2011A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication677 cited
  • 2004Impact of Past Crises on Current Crisis Communication: Insights From Situational Crisis Communication Theory555 cited
  • 2005Crisis Response Communication Challenges: Building Theory From Qualitative Data203 cited
  • 2011Crisis response and crisis timing strategies, two sides of the same coin179 cited
  • 2008A case study approach to issue and crisis management29 cited
  • 2010Crisis Communication: The Praxis of Response15 cited

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