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The present article discusses the outcomes of a double survey of France’s main logistics service providers and their industrial clients, carried out at the behest of the 2002 Logistics Service Provision Observatory in spring of that year. One of its main lessons is that logistics services outsourcing continues to be very focused on traditional service provision professions such as transportation and warehousing, despite logistics service providers’ extension of their product range. The perspectives opening up in France over the next few years due to logistics service outsourcing appear especially promising because of manufacturers’ ever-greater interest in outsourcing their piloting (and more generally, their high value-added logistics) activities. The present survey also seems to indicate that LSPs and their industrial clients possess both convergent and divergent perceptions of the way in which they should approach logistics externalisation.
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