Universities as Knowledge Intensive Business Services - A Systematic Literature Review and a Case Study of a Research Group

Abstract

There has been a significant change in the university concept due to its third mission (added to teaching and research missions) for economic and social contribution, materialized throw innovative and entrepreneurial activities. At the same time, knowledge intensive business services (KIBS) have started to produce and diffuse knowledge, which is crucial for innovation processes. This article intends to present an exploratory and descriptive study based on scientific literature on the relation between universities and KIBS and to present a case study of a research group at a university based on innovative and entrepreneurial activities and on knowledge intensive services provided to other firms. According to our findings, no attempts were made to study and categorize universities as KIBS providers, even though it is accepted that universities contains, creates, disseminates and transfers much knowledge that is needed to the innovation of companies and society. On the other hand, the case study shows a synergy between the services provided by the studied research group and the concept of innovative and entrepreneurial university and the concept of KIBS providers. Further studies need to be conducted to map all knowledge intensive services provided by universities in the context of innovative and entrepreneurial universities and on the knowledge lifecycle when universities act like KIBS providers.

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