FACTORS AFFECTING SETTLEMENT OF INDUSTRIAL DISPUTES BY THE KENYA NATIONAL UNION OF TEACHERS (KNUT)

Abstract

Trade unions were established to protect the working life of workers. \nCurrently they are facing various challenges and hence weakening the \nunions. The objective of this research was to determine factors affecting \nsettlement of industrial disputes in the KNUT. The specific objectives of \nthis study was; a) to establish the effect of training among union officials \non settlement of industrial disputes in KNUT; b) to determine the extent \ntop management commitment affects settlement of industrial disputes in \nKenya National Union of Teachers; c) to determine the extent members \ninvolvement affects settlement of industrial disputes in KNUT and d) to \nestablish the effect of communication on settlement of industrial \ndisputes in KNUT. The research design which was used in this study \nwas descriptive cross- sectional survey. The study sampled 20% of the \ntarget population of 500 which made a sample size of 100 respondents. \nThe sample size of the study was 40 primary school teachers, 40 \nsecondary school teachers and 20 KNUT officials. Stratified random \nsampling technique was used to select the sample. This research study \nused both primary and secondary data. Data collected was mainly \nquantitative in nature and was appropriately analyzed using descriptive \nstatistics. Therefore, SPSS was used in analyzing the questions. The \nstudy established that the top management commitment affected \nsettlement of industrial disputes in KNUT through; establishing \ncommunication channels, positive relationship with employees, \nmediation on behalf of employees, and through proper rewards \nrespectively. The study found that; the different ways through which \nemployee involvement affected settlement of industrial disputes at \nKNUT included; full recognition of the workers, development of \nworkers’ free personality and through developing consciousness of \nworkers democratic rights. The study also established that for the \neffective settlement of industrial disputes in KNUT, communication \nshould ensure; neutral mediation process, confidence and trust of the \nparties, importance of timing, labor management interaction \nrespectively. The study concluded that the top management commitment \naffected settlement of industrial disputes at KNUT to a great extent; the \nemployee involvement affected settlement of industrial disputes at \nKNUT to a great extent and finally concluded that communication \naffected settlement of industrial disputes at KNUT to a great extent. The \nstudy recommends that labour organizations should conduct regular \ntraining on their officials on settlement of industrial disputes; the \nmanagement of labour organizations should enhance top management \ncommitment towards settlement of industrial disputes in KNUT. The \nstudy further recommends that labour organizations should increase the \nlevel of members’ involvement in settlement of industrial disputes

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