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Virtual Customer Environments: IT-Enabled Customer Co-innovation and Value Co-creation · Study

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ChapterVirtual Customer Environments: IT-Enabled Customer Co-innovation and Value Co-creation

Satish Nambisan2009

Chapter2009

Virtual Customer Environments: IT-Enabled Customer Co-innovation and Value Co-creation

Satish Nambisan

35 citations·0/0 files stored·Annals of information systems

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Service and Product Innovation Open Source Software Innovations Innovative Approaches in Technology and Social Development

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References

2017Exchange and Power in Social Life 2003Evolving to a New Dominant Logic for Marketing 1965Exchange and Power in Social Life.2025Advances in Consumer Research 1984Research in Organizational Behavior 1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations 2007The Sources of Innovation 2001Brand Community

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2013Measuring and Managing Value Co-Creation Process: Overview of Existing Theoretical Models 2019Exploring the microfoundations of end-user interests toward co-creating renewable energy technology innovations 2012Neural Networks to model the innovativeness perception of co-creative firms 2022Higher Price: A Benefit of Online Value Co-Creation Activities in Sponsored Communities 2021Towards a Conceptual Framework for Customer Intelligence in the Era of Big Data 2017Engineering Value Co-Creation in Product-Service Systems

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2009Different Roles, Different Strokes: Organizing Virtual Customer Environments to Promote Two Types of Customer Contributionsarticle · 15 shared references 2015Benefitting from virtual customer environments: An empirical study of customer engagementarticle · 15 shared references 2013Testing the moderating effects of toolkits and user communities in personalization: The case of social networking servicearticle · 10 shared references 2015Reciprocity norms and information-sharing behavior in online consumption communities: An empirical investigation of antecedents and moderatorsarticle · 9 shared references 2012Greening regions: the effect of social entrepreneurship, co-decision and co-creation on the embrace of good sustainable development practicesarticle · 9 shared references 2015Identifying the value co-creation behavior of virtual customer environments using a hybrid expert-based DANP model in the bicycle industryarticle · 9 shared references

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Year2009

Typechapter

Published2009-10-21

VenueAnnals of information systems

ISSN-L1934-3213

Languageen

Citations35

Files0 public / 0

ShelfService and Product Innovation

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doi10.1007/978-1-4419-1081-3_6

openalex_workW2197514799

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2019

Benefits and Challenges Associated with Using Online Communities by Social Enterprises: A Thematic Analysis of Qualitative Interviews