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Service operations management · Study

WorkService operations management

Unknown author1992

Work1992

Service operations management

Unknown author

489 citations·0/0 files stored·Long Range Planning

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Management and Optimization Techniques Customer Service Quality and Loyalty Service and Product Innovation

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1994The tourism product 2015Components of cultural tourists’ experiences in destinations 2005Service quality: beyond cognitive assessment 2009Why service recovery fails 2013Corporate social responsibility practices in four and five-star hotels: Perspectives from Hong Kong visitors 2000The impact of demand fluctuation on the quality of service: a tourism industry example 2004Service productivity 2009Integrating products and services through life: an aerospace experience

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Year1992

Typeother

Published1992-04-01

VenueLong Range Planning

ISSN-L0024-6301

Languageen

Citations489

Files0 public / 0

ShelfManagement and Optimization Techniques

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doi10.1016/0024-6301(92)90218-q

openalex_workW2199675012

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