Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Emotions and salesperson propensity to leave: The effects of emotional intelligence and resilience

16 references·16 citing·46 second hopsampled

FromToDepth

this work references cited by second hop· second hop is a sample of the most-cited connections

References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
1988On the Evaluation of Structural Equation Models26,139 cited
1990Emotional Intelligence10,470 cited
2001Handbook of Positive Psychology9,133 cited
2001Accounting for common method variance in cross-sectional research designs.8,464 cited
2004Loss, Trauma, and Human Resilience: Have We Underestimated the Human Capacity to Thrive After Extremely Aversive Events?6,841 cited
2008The brief resilience scale: Assessing the ability to bounce back6,417 cited
1988An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment6,290 cited
2007POSITIVE PSYCHOLOGICAL CAPITAL: MEASUREMENT AND RELATIONSHIP WITH PERFORMANCE AND SATISFACTION4,797 cited
2004The broaden–and–build theory of positive emotions4,212 cited
2004Resilient Individuals Use Positive Emotions to Bounce Back From Negative Emotional Experiences.3,946 cited
1996Development and validation of work-family conflict and family-work conflict scales.

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

3,863 cited

2000Emotional regulation in the workplace: A new way to conceptualize emotional labor.3,497 cited

1990Resilience and development: Contributions from the study of children who overcome adversity3,368 cited

Cited by

2016The relationship between emotional intelligence, frontline employee adaptability, job satisfaction and job performance214 cited
2018Gritting their teeth to close the sale: the positive effect of salesperson grit on job satisfaction and performance154 cited
2017Test of a mediation model of psychological capital among hotel salespeople148 cited
2016Exploring the relationship among servant leadership, intrinsic motivation and performance in an industrial sales setting139 cited
2022The relationship between emotional intelligence, transformational leadership, and performance: a test of the mediating role of job satisfaction130 cited
2022Organizational learning, resilience and psychological empowerment as antecedents of work engagement during COVID-19103 cited
2016How psychological resourcefulness increases salesperson's sales performance and the satisfaction of their customers: Exploring the mediating role of customer-oriented behaviors91 cited
2021Resource integration and dynamic capability of frontline employee during COVID-19 pandemic: From value creation and engineering management perspectives83 cited
2016Why is employees’ emotional intelligence important?82 cited
2016Positive Psychology In Sales: Integrating Psychological Capital81 cited
2022The role of supply chain resilience and absorptive capacity in the relationship between marketing–supply chain management alignment and firm performance: a moderated-mediation analysis77 cited
2018Work overload and intimidation: The moderating role of resilience68 cited
2021Does organizational structure render leadership unnecessary? Configurations of formalization and centralization as a substitute and neutralizer of servant leadership61 cited
2022Servant leadership in marketing: A critical review and a model of creativity-effects44 cited
2020A look at the social entrepreneur: the effects of resilience and power distance personality traits on consumers’ perceptions of corporate social sustainability40 cited
2018The impact of resilience and perceived organisational support on employee engagement in a competitive sales environment38 cited