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Consumer's Attitude and Retailers' Images in Creating Store Choice. A Study of Two Different Sides of the Same Story
2 references·2 citing·15 second hop
Consumer's Attitude and Retailers' Images in Creating Store Choice. A Study of Two Different Sides of the Same Story (2001)Consumer's Attitude and Retailers' Images…Why we buy: the science of shopping (2001)Why we buy: the science of sh…Improving the Retail Performance by Contrasting Management- and Customer-Perceived Store Images (1998)Improving the Retail Performa…Outlet Attributes as Determinants of Preference of Women between a Supermarket and a Traditional Open Market (2012)Outlet Attributes as Determin…Store Choice In The Emerging Indian Apparel Retail Market: An Empirical Analysis (2008)Store Choice In The Emerging …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Refinement and reassessment of the SERVQUAL scale. (1991)The Influence of Store Environment on Quality Inferences and Store Image (1994)Delivering customer value online: an analysis of practices, applications, and performance (2005)Reputation gaps and the performance of service organizations (2009)Identification and measurement of brand identity and image gap: a quantitative approach (2014)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)A Theory of Cognitive Dissonance (2017)Coefficient Alpha and the Internal Structure of Tests (1951)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)The Commitment-Trust Theory of Relationship Marketing (1994)To have and to Hold: The Influence of Haptic Information on Product Judgments (2003)Seeing things: consumer response to the visual domain in product design (2004)Store Atmospherics: A Multisensory Perspective (2014)
this work references cited by second hop

References

  • 2001Why we buy: the science of shopping666 cited
  • 1998Improving the Retail Performance by Contrasting Management- and Customer-Perceived Store Images60 cited

Cited by

  • 2008Store Choice In The Emerging Indian Apparel Retail Market: An Empirical Analysis17 cited
  • 2012Outlet Attributes as Determinants of Preference of Women between a Supermarket and a Traditional Open Market12 cited

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