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PART I: ORGANIZATIONS AND MARKETS 1. Why make when you can buy? 2. The shifting boundaries of organizations PART II: BENEFITS AND COSTS 3. The benefits of contracting 4. The costs of contracting PART III: CONTRACTING STRATEGIES 5. Specialization 6. Value capture 7. Control and flexibility 8. Organizational change PART IV: STRUCTURAL CHANGE 9. Public sector contracting 10. Contracting and the service economy 11. The future of contracting 12. Conclusions Glossary 100 key business concepts associated with contracting, outsourcing, and strategy
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