Cited by

• 2019Making sense of customer service experiences: a text mining review92 cited
• 2020Exploratory Shopping: Attention Affects In-Store Exploration and Unplanned Purchasing53 cited
• 2018Shedding light on the use of single and multisensory cues and their effect on consumer behaviours49 cited
• 2019Online shopping environments and consumer’s Need for Touch49 cited
• 2021New insights into ‘technologies of touch’: Information processing in product evaluation and purchase intention40 cited
• 2019Haptic information processing and need for touch in product evaluation38 cited
• 2024Four Decades of Sensory Marketing: A Hybrid Review and Future Research Agenda36 cited
• 2020Do fast fashion consumers prefer foreign brands? The moderating roles of sensory perception and consumer personality on purchase intentions29 cited
• 2019Does more sense make sense? An empirical test of high and low interactive retail technology28 cited
• 2018Sensory Marketing from the Perspective of a Support Tool for Building Brand Value25 cited
• 2018Seeing through touch: a conceptual framework of visual-tactile interplay24 cited
• 2019The Vitality of Price Comparison and Product Display for Assortment Satisfaction22 cited
• 2022How multisensory perception promotes purchase intent in the context of clothing e-customisation19 cited
• 2021Getting a Handle on Sales: Shopping Carts Affect Purchasing by Activating Arm Muscles13 cited
• 2022Does product touch affect consumer attitude toward a product? Meta‐analysis of effect sizes, moderators, and mediators13 cited
• 2024Seeing as Feeling? The Impact of Tactile Compensation Videos on Consumer Purchase Intention13 cited