METHODOLOGY FOR PLANNING AND OPERATIONS MANAGEMENT OF AIRPORT TERMINAL FACILITIES

Abstract

An approach to the systematic evaluation of the performance of airport terminal facilities is presented in this paper. The proposed methodology adopts new concepts to establish service standards through special surveys that can achieve better interpretation of capacity of individual facilities by relating demand levels imposed to relevant service measures. It can enhance existing practices in planning and management of airport terminals, and may prove to be a practical and convenient tool to airport terminal planners, consultants, and airport managers. The methodology is intended to be simple in structure, and moderately easy to implement. It is structured to minimize data requirements and uses simple measures and practical techniques that require minimal interference with terminal operations. Theoretical and practical aspects that feature the methodology and were considered in establishing its procedures are described and discussed.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 35 citations exist upstream.