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Unravelling quality culture in higher education: a realist review
16 references·13 citing·49 second hop
Unravelling quality culture in higher education: a realist review (2016)Unravelling quality culture in higher edu…RAMESES publication standards: realist syntheses (2013)RAMESES publication standards…Research in Organizational Change and Development (2012)Research in Organizational Ch…A realist diagnostic workshop (2012)A realist diagnostic workshopFifteen Years of Quality in Higher Education (2010)Fifteen Years of Quality in H…Quality Culture: understandings, boundaries and linkages (2008)Quality Culture: understandin…The relationship between total quality management practices and organizational culture (2005)The relationship between tota…Realist review - a new method of systematic review designed for complex policy interventions (2005)Realist review - a new method…Total quality management and corporate culture: constructs of organisational excellence (2002)Total quality management and …Measuring Quality and Performance in Higher Education (2001)Measuring Quality and Perform…The Relevance of Systematic Reviews to Educational Policy and Practice (2000)The Relevance of Systematic R…Feeding the Beast or Improving Quality?: Academics' perceptions of quality assurance and quality monitoring (2000)Feeding the Beast or Improvin…Department-level Cultures and the Improvement of Learning and Teaching (2000)Department-level Cultures and…Total quality management in UK higher education institutions (1999)Total quality management in U…Total quality management as competitive advantage: A review and empirical study (1995)Total quality management as c…The Invisible Tapestry: Culture in American Colleges and Universities (1988)The Invisible Tapestry: Cultu…Cultural Congruence, Strength, and Type: Relationships to Effectiveness (1985)Cultural Congruence, Strength…Sustaining the Quality Culture of Tourism Vocational Education: National Challenges, Global Competitiveness, and Capabilities Transformation (2025)Sustaining the Quality Cultur…Policy implementation as social justice: a realist review of administrative burden research (2025)Policy implementation as soci…The impact of educational technologies on entrepreneurial competencies: A systematic review of empirical evidence (2024)The impact of educational tec…PUBLICSERV: Quality assessment scale for public services (2024)PUBLICSERV: Quality assessmen…Toxic leadership and academics’ work engagement in higher education: A cross-sectional study from Chile (2022)Toxic leadership and academic…Peer review in an Era of Evaluation (2022)Peer review in an Era of Eval…Transformational Leadership and Organizational Success: Evidence from Tertiary Institutions (2021)Transformational Leadership a…Engagement for quality development in higher education: a process for quality assurance of assessment (2020)Engagement for quality develo…Trust-Based Quality Culture Conceptual Model for Higher Education Institutions (2018)Trust-Based Quality Culture C…PMBOK as a Reference Model for Academic Research Management (2018)PMBOK as a Reference Model fo…Job satisfaction of teachers from public and private sector universities in Lahore, Pakistan: A comparative study (2018)Job satisfaction of teachers …Preparing internationally recruited students to become effective and reflective teacher-researchers at the UCL Institute of Education (2017)Preparing internationally rec…Higher Education for the Public Good (2012)Higher Education for the Publ…An Instrument for Measuring the Critical Factors of Quality Management (1989)A framework for quality management research and an associated measurement instrument (1994)Organizational learning culture—the missing link between business process change and organizational performance (2006)The impact of “soft” and “hard” TQM elements on quality management results (2009)Towards business intelligence systems success: Effects of maturity and culture on analytical decision making (2012)Academic tribes and territories (1989)The New Meaning of Educational Change (1991)Teaching and Learning Regimes: Implicit theories and recurrent practices in the enhancement of teaching and learning through educational development programmes (2002)Academics’ teacher identities, authenticity and pedagogy (2009)Redisciplining generic attributes: the disciplinary context in focus (2009)The New Meaning of Educational Change (2010)Quality-Control Handbook. (1952)Strategy formulation : analytical concepts (1978)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Conceptualizing total quality management in higher education (2004)Relationships between the EFQM model criteria: a study in Spanish universities (2005)Are students customers? TQM and marketing perspectives (2007)The PRISMA Statement for Reporting Systematic Reviews and Meta-Analyses of Studies That Evaluate Health Care Interventions: Explanation and Elaboration (2009)The PRISMA statement for reporting systematic reviews and meta-analyses of studies that evaluate healthcare interventions: explanation and elaboration (2009)CONSORT 2010 Explanation and Elaboration: updated guidelines for reporting parallel group randomised trials (2010)What’s in a mechanism? Development of a key concept in realist evaluation (2015)Journal article reporting standards for qualitative primary, qualitative meta-analytic, and mixed methods research in psychology: The APA Publications and Communications Board task force report. (2018)Time to challenge the spurious hierarchy of systematic over narrative reviews? (2018)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Toward a Conceptual Framework for Mixed-Method Evaluation Designs (1989)The concept of mechanism from a realist approach: a scoping review to facilitate its operationalization in public health program evaluation (2015)What works for whom in which circumstances? On the need to move beyond the ‘what works?’ question in organizational intervention research (2016)Realist Synthesis for Public Health: Building an Ontologically Deep Understanding of How Programs Work, For Whom, and In Which Contexts (2019)A Realist Theory of Science. (1977)62. Realism with a Human Face (2011)AMSTAR 2: a critical appraisal tool for systematic reviews that include randomised or non-randomised studies of healthcare interventions, or both (2017)The Discovery of Grounded Theory (2017)Coefficient Alpha and the Internal Structure of Tests (1951)Firm Resources and Sustained Competitive Advantage (1991)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Lean manufacturing: context, practice bundles, and performance (2002)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Firm resources and sustained competitive advantage (2004)Defining Quality (1993)Regulating higher education: Quality assurance and neo-liberal managerialism in higher education—A critical introduction (2014)Definitions of Quality in Higher Education: A Synthesis of the Literature (2015)Higher education service quality, student satisfaction and loyalty (2019)Success Factors of New Product Development: A Review of the Empirical Literature (2002)Organizational culture, market orientation, innovativeness, and firm performance: an international research odyssey (2004)Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes (2008)Understanding academic culture and climate (1990)The other Curriculum (1995)The Role of Ethnic Student Organizations in Fostering African American and Asian American Students' Cultural Adjustment and Membership at Predominantly White Institutions (2008)
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References

  • 2005Realist review - a new method of systematic review designed for complex policy interventions3,187 cited
  • 1995Total quality management as competitive advantage: A review and empirical study2,640 cited
  • 2013RAMESES publication standards: realist syntheses1,374 cited
  • 1985Cultural Congruence, Strength, and Type: Relationships to Effectiveness628 cited
  • 1988The Invisible Tapestry: Culture in American Colleges and Universities529 cited
  • 2005The relationship between total quality management practices and organizational culture442 cited
  • 2010Fifteen Years of Quality in Higher Education381 cited
  • 1999Total quality management in UK higher education institutions362 cited
  • 2012A realist diagnostic workshop349 cited
  • 2000Department-level Cultures and the Improvement of Learning and Teaching346 cited
  • 2001Measuring Quality and Performance in Higher Education325 cited
  • 2008Quality Culture: understandings, boundaries and linkages293 cited
  • 2000The Relevance of Systematic Reviews to Educational Policy and Practice286 cited
  • 2000Feeding the Beast or Improving Quality?: Academics' perceptions of quality assurance and quality monitoring276 cited
  • 2002Total quality management and corporate culture: constructs of organisational excellence

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226 cited
  • 2012Research in Organizational Change and Development211 cited
  • Cited by

    • 2018Trust-Based Quality Culture Conceptual Model for Higher Education Institutions111 cited
    • 2017Preparing internationally recruited students to become effective and reflective teacher-researchers at the UCL Institute of Education108 cited
    • 2020Engagement for quality development in higher education: a process for quality assurance of assessment78 cited
    • 2012Higher Education for the Public Good74 cited
    • 2022Toxic leadership and academics’ work engagement in higher education: A cross-sectional study from Chile40 cited
    • 2021Transformational Leadership and Organizational Success: Evidence from Tertiary Institutions32 cited
    • 2022Peer review in an Era of Evaluation29 cited
    • 2018Job satisfaction of teachers from public and private sector universities in Lahore, Pakistan: A comparative study28 cited
    • 2024The impact of educational technologies on entrepreneurial competencies: A systematic review of empirical evidence20 cited
    • 2018PMBOK as a Reference Model for Academic Research Management7 cited
    • 2025Policy implementation as social justice: a realist review of administrative burden research6 cited
    • 2024PUBLICSERV: Quality assessment scale for public services5 cited
    • 2025Sustaining the Quality Culture of Tourism Vocational Education: National Challenges, Global Competitiveness, and Capabilities Transformation0 cited