Does Effect of Workload on Quality of Work Life Vary With Generations

Sue Ling Lai · Justine S. Chang · Lien-Yin Hsu

22 citations0/0 files storedAsia Pacific Management Review

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Generational Differences and Trends Job Satisfaction and Organizational Behavior Work-Family Balance Challenges

Abstract

This paper aims to explore the role that generation plays in the relationship between workload and quality of work life (QWL). A survey containing members from Generation Y, Generation X, and baby boomers was conducted and analyzed with multiple-group structural equation modeling (SEM). The results reveal that as workload gets heavier, QWL gets lower for Generation Ys and baby boomers. No significant effect of workload on QWL was found for Generation Xs. This finding statistically supports the claim of this study that generation moderates the relationship between workload and QWL. The implications of this finding raise discussion on the essential consideration of generation in employee selection, management, and work design.

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References

1979The measurement of organizational commitment 1993A Review and an Integration of Research on Job Burnout 1992FOCI AND BASES OF COMMITMENT: ARE THEY DISTINCTIONS WORTH MAKING?2000One Road to Turnover: An Examination of Work Exhaustion in Technology Professionals1 2001A New Measure of Quality of Work Life (QWL) Based on Need Satisfaction and Spillover Theories 1976The Measurement of Job Characteristics 2008Generational differences: An examination of work values and generational gaps in the hospitality workforce 2004Generation Cohorts and Personal Values: A Comparison of China and the United States

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