Proposing a Measurement Model to Determine Enterprise Architecture Success as a Feasible Mechanism to Align Business and IT

Abstract

Researchers and practitioners have argued on the importance of business-IT alignment for organizations to maximize the business value of Information Technology (IT). As a result, a vast number of mechanisms have been designed to support organizations in achieving, assessing and maintaining business-IT alignment. One approach of such mechanism is to use Enterprise Architecture (EA), which is a continuously applied methodology for aligning the strategies of a business with its IT strategies. Despite the claims in the literature regarding the role of EA in resolving business-IT alignment concerns, it still not apparent how effective EA is in mediating the alignment concerns between business and IT. In this paper, the evaluation model to support practitioners in determining the effectiveness of EA to resolve Business-IT alignment is proposed. The model was constructed following design science as a research approach. The design science activities were carried out in until reaching a final artefact.

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