Articlediamond2016

Managing Job Attitudes: The Roles of Job Satisfaction and Organizational Commitment on Organizational Citizenship Behaviors

Shafazawana Mohamed Tharikh · Cheah Yeh Ying · Zuliawati Mohamed Saad · Kavitha a p Sukumaran

94 citations0/0 files storedProcedia Economics and Finance

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Job Satisfaction and Organizational Behavior Employee Performance and Management School Leadership and Teacher Performance

Abstract

Organizational citizenship behavior (OCB) has received a great deal of attention among researchers recently given the practical importance and its implication for the organizations. The objective of this study was to investigate the relationship between job attitudes and organizational citizenship behavior among secondary school teachers. Cross sectional design was used to meet the objectives set. Data was collected through the administration of questionnaire to 250 secondary school teachers at Perak. A 80% response rate was achieved. The respondents completed the questionnaire which assessed the job satisfaction, commitment and organizational citizenship behavior. The respondents were selected based on the convenience sampling. The result of the data is interpreted by using Stastistical Package for Social Science (SPSS) Version 22. In order to analyze the data, Pearson Correlation and regression were employed. From the results obtained, job satisfaction, organizational commitment and organizational citizenship behavior revealed statistically significant and positive correlation.

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References

1991A three-component conceptualization of organizational commitment 2002Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences 2000Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research 1997Job Satisfaction: Application, Assessment, Causes, and Consequences 2006Method Variance in Organizational Research 1999Why Differences Make a Difference: A Field Study of Diversity, Conflict and Performance in Workgroups 1995A META‐ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR 1996Affective, Continuance, and Normative Commitment to the Organization: An Examination of Construct Validity

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2019A literature review on teachers’ job satisfaction in developing countries: Recommendations and solutions for the enhancement of the job 2017Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behaviour in State-owned Banking 2022Job Satisfaction: Knowledge, Attitudes, and Practices Analysis in a Well-Educated Population 2023Whether organizational citizenship behavior is triggered by employee CSR perception and spiritual values: the moderating role of Islamic work ethics

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