The Impact of Job Stress on Employee Job Satisfaction A Study on Telecommunication Sector of Pakistan

Sabtain Fida · Mohammad Azmat Ali

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Job Satisfaction and Organizational Behavior Employee Performance and Management Stress and Burnout Research

Abstract

This paper aims to examine the impact of job stress on employee job satisfaction. A sample of 134 employees from the telecom sector from Pakistan was used for this analysis. Job stress has been measured by conflict at work, workload and physical environment. Prior study indicate that the stressor workload, role conflict, physical environment negatively affect the employee job satisfaction. This study results revealed that stress is negatively related to employee’s job satisfaction which support Caplan (1991) and Keller (1975) result. This study reinforces the importance of employee job satisfaction which is essential for successful firm in current era. Key words: Job stress, conflict at work, workload, physical environment, employee job satisfaction.

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References

1997Job Satisfaction: Application, Assessment, Causes, and Consequences 2000Construction and Initial Validation of a Multidimensional Measure of Work–Family Conflict 1972Role conflict and ambiguity as critical variables in a model of organizational behavior 1989Role Overload, Role Conflict, and Stress: Addressing Consequences of Multiple Role Demands 2009A study of job stress on Job satisfaction among University staff in Malaysia: Empirical study 2007The effects of supportive management and job quality on the turnover intentions and health of military personnel

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