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Smart Services Classification Framework
8 references·2 citing·46 second hop
Smart Services Classification Framework (2015)Smart Services Classification FrameworkSmart Service Systems and Viable Service Systems: Applying Systems Theory to Service Science (2010)Smart Service Systems and Via…The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co‐Creation of Value (2008)The Emergence of Service Scie…Encyclopedia of knowledge management (2006)Encyclopedia of knowledge man…Four strategies for the age of smart services. (2005)Four strategies for the age o…Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)Towards a Methodology for Dev…The future of business services in the age of ubiquitous computing (2002)The future of business servic…Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Review : Knowledge Management…Enterprise information portals (2000)Enterprise information portalsPrivacy concerns in the smart home context (2020)Privacy concerns in the smart…Smart Homes as Product-Service Systems: Two Focal Areas for Developing Competitive Smart Home Appliances (2019)Smart Homes as Product-Servic…The Social Psychology of Organizations. (1979)Systems Thinking, Systems Practice (1981)Marketing management: analysis. planning. implementation and control (2000)A Brief Review of Systems Theories and Their Managerial Applications (2010)Conceptualizing smart service systems (2017)Socio-Technical Perspectives on Smart Working: Creating Meaningful and Sustainable Systems (2019)Development as Freedom (1999)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Evolving to a New Dominant Logic for Marketing (2003)Development as Freedom (2009)Defining gamification (2012)Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? (2016)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Firm Resources and Sustained Competitive Advantage (1991)Analyzing the Past to Prepare for the Future: Writing a Literature Review (2002)Firm resources and sustained competitive advantage (2004)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Knowledge sharing: A review and directions for future research (2009)The Computer for the 21st Century (1991)A roadmap for research in mobile business (2005)Activating and Perpetuating Virtual Teams: Now That We're Mobile, Where Do We Go? (2007)Multi‐contextuality in boundary‐spanning practices (2008)Primary, Secondary, and Meta-Analysis of Research (1976)The New production of knowledge: the dynamics of science and research in contemporary societies (1995)Re-Thinking Science: Knowledge and the Public in an Age of Uncertainty (2003)Bibliometric Methods in Management and Organization (2014)Literature review as a research methodology: An overview and guidelines (2019)How to conduct a bibliometric analysis: An overview and guidelines (2021)Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet (2004)Using thematic analysis in psychology (2006)State-of-the-art in product-service systems (2007)Enhancing the Optimization of the Selection of a Product Service System Scheme: A Digital Twin-Driven Framework (2020)An evolutionary graph of product service system research topics based on bibliometric analysis and topic modelling (2024)Research Evolution, Current Status, Trends, and Sustainable Development of Smart Product-Service Systems (2025)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Effect of a virtual project team environment on communication-related project risk (2009)Enhanced Dispute Resolution Through the Use of Information Technology (2010)Knowledge management: An information science perspective (2010)“Futurizing” smart service: implications for service researchers and managers (2015)Exploring How Usage-Focused Business Models Enable Circular Economy through Digital Technologies (2018)Transforming provider-customer relationships in digital servitization: A relational view on digitalization (2020)Dependencies revisited for improving data quality (2008)A proposed model for data warehouse ETL processes (2011)Foundations of Data Quality Management (2012)
this work references cited by second hop

References

  • 2003Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review15,354 cited
  • 2001Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,210,140 cited
  • 2008The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co‐Creation of Value732 cited
  • 2005Four strategies for the age of smart services.421 cited
  • 2010Smart Service Systems and Viable Service Systems: Applying Systems Theory to Service Science315 cited
  • 2006Encyclopedia of knowledge management206 cited
  • 2002The future of business services in the age of ubiquitous computing177 cited
  • 2000Enterprise information portals160 cited

Cited by

  • 2020Privacy concerns in the smart home context111 cited
  • 2019Smart Homes as Product-Service Systems: Two Focal Areas for Developing Competitive Smart Home Appliances25 cited

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